Laxman G. Email and Phone Number

* Over 13 years of experience in US Mortgage Operations, Process Management, Team Management and Client Relationship delivered by team. * Lean Six Sigma Black Belt expert* Specialised in End to End Loan Origination Processes; Title Search Curative and Foreclosure under Servicing* Designing work flows and SOP’s, Data Mining, Volume forecasting, Re-engineering the as-is process for growth and improvement of cycle time of loan processing* Automation – Identifying areas that can be automated and work with the RPA team to implement.* Ability to handle multiple small accounts at a time and prioritize on each account accordingly and deliver equal excellent support* Exponentially improved quality levels, reduced defects and leveraged revenues* Client Relations – Customer relationship management, ability to resolve client issues effectively* Project Management – Proficient in Operations & Project Management, Performance Management, Transition Management, Process Re-engineering and improvements, Learning & Development* Subject Matter Expert - Subject matter expert on all mortgage fulfillment processes