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• Work experience in Global order processing (APAC/EMEA/AMER).• Managed the Quote to Cash cycle for Perpetual and SaaS products, including Enterprise License Agreements (ELAs).• Been a part of the Pending log review team to validate the holds kept on the orders and audited the high-value orders of other fellow folks.• Collaborated with Global teams (Sales, Deal Management, Accounts Receivable, Revenue, Customer Support, IT, Licensing & Fulfillment and Billing Ops) to ensure customer… Show more • Work experience in Global order processing (APAC/EMEA/AMER).• Managed the Quote to Cash cycle for Perpetual and SaaS products, including Enterprise License Agreements (ELAs).• Been a part of the Pending log review team to validate the holds kept on the orders and audited the high-value orders of other fellow folks.• Collaborated with Global teams (Sales, Deal Management, Accounts Receivable, Revenue, Customer Support, IT, Licensing & Fulfillment and Billing Ops) to ensure customer requirements were met.• Resolved SFDC cases related to customer queries, including order status and complex issues.• Been a part of testing for the new product (VeloCloud) before deploying it into the production.• Work experience on extended shift hours during Quarter end and Distributor closure.• Provided extended support and been a trustworthy team player during the transition period from VMware to Broadcom.• Work experience with Oracle ERP in Broadcom system and being a part of end-to-end process from contract review, order booking, and fulfilment. Show less

Manual Order booking in Oracle tool, on behalf of partners and clients.Processing orders placed by customer using Oracle and pushing them to the next stage of production.Ensuring that the Daily Turn Around Time (TAT) is met with 100% AccuracySME responsibilities: providing on the job training to the team and the new hires.Simplify and testing the results for various scenarios, log the ticket and get it fix the issue.Highlighting the issues for production environment and… Show more Manual Order booking in Oracle tool, on behalf of partners and clients.Processing orders placed by customer using Oracle and pushing them to the next stage of production.Ensuring that the Daily Turn Around Time (TAT) is met with 100% AccuracySME responsibilities: providing on the job training to the team and the new hires.Simplify and testing the results for various scenarios, log the ticket and get it fix the issue.Highlighting the issues for production environment and escalating the issue to fix it.Deal Registration for the better pricing of the process.Provided KT sessions to the new joiners on the entire work process. Show less

Manual Order booking in SAP tool, SAP S4 HANA on behalf of customer.Perform troubleshoot on all sales orders and assist to identify and execute various enhancement to all management process for EMEA region.Extraction of daily reports to facilitate the team for a regular check and follow up the backlogs.Query Analysis monthly basis to figure out the issues and work on the it to reduce the multiple issues.Provide an interface with suppliers, sales and another internal department… Show more Manual Order booking in SAP tool, SAP S4 HANA on behalf of customer.Perform troubleshoot on all sales orders and assist to identify and execute various enhancement to all management process for EMEA region.Extraction of daily reports to facilitate the team for a regular check and follow up the backlogs.Query Analysis monthly basis to figure out the issues and work on the it to reduce the multiple issues.Provide an interface with suppliers, sales and another internal department and for smooth order processes and manage all incoming purchase orders from various partners of EMEA region.Part of new ERP simplify and testing the results for various scenarios, log the ticket and get it fix the issue for production environment.Highlighting the issues for production environment and escalating the issue to fix it. Show less