Layal Moukahal Email & Phone Number

Canada

Toronto, Ontario, Canada

• Effectively managing the relationship of financial program managers and acting as main contact for their daily requests. As a result, my assigned portfolio was double since last year.
• Liaising with internal stakeholders and escalating client’s issues to ensure timely and proper response.
• Conducting and leading daily meeting with effective communication to different stakeholders.
• Preparing and participating in quarter business review for issuing program managers… Show more
• Preparing and participating in quarter business review for issuing program managers.
• Reviewing and approving monthly financial statements before it is officially communicated externally.

Beirut, Lebanon

• Conducted periodic market scans and identified potential opportunities to upgrade existing products and services or the need to launch new ones. This resulted in 5 new products established over two years and a 25%.
• Examined and adjusted the product pricing and commissions and present a systematic profitability analysis to the head of product development. This increased the non-interest revenues by 20% in the last year.
• Modeled unique products to cater to staff needs… Show more
• Modeled unique products to cater to staff needs and boost staff morale. I also initiated social events to motivate staff.
• Approved the content and design of printable material related to retail banking to ensure compliance with rules and control the quantity requested in the purchasing quotations. As a result, the administrative expenses.
• Managed the announcement SMS messages delivered to Retail clients. This decreased the traffic of incoming calls the call center team received by almost 500 calls per day.

Beirut, Lebanon

• Developed a dynamic interactive financial simulator that systematically analyzes customers’ profiles and economic status to determine cumulative financial outcomes. This eliminated the manual process, which helped.
• Designed an automated budgeting model that determines sales targets for branches and staff. The model offers fair and accurate budgeting by eliminating human interference.
• Analyzed the sales activity and sales figures, which helped identify… Show more
• Analyzed the sales activity and sales figures, which helped identify areas of improvement and training requirements to enhance sales abilities.
• Prepared and presented monthly, quarterly, and annual sales performance reports to the head of retail Banking.
• Trained more than 50 employees in registering their sales activity and sending referrals after completing testing and customizing the CRM Model to cater to the business needs.

Beirut, Lebanon

• Achieved and exceeded my sales targets by cross-selling clients a bundle of complementary products.
• Conducted field visits to companies and businesses to domiciliate their employees' salaries. This resulted in a 5 % client base increase.
• Trained newly recruited employees joining the branch with the daily workflow and highlighted the importance of complying with rules and regulations.
• Managed to cover other functions in the bank branch when needed.
• Maintained my portfolio… Show more
• Maintained my portfolio and was able to grow it by adding new prospects and retaining a strong relationship with existing clients. Show less

Beirut, Lebanon

• Proctored and tutored students in business courses, including economics, finance, and accounting.
• Mentored first-year students and helped them identify and achieve their research goals.
• Prepared mock exams and exercise sheets for business courses.
• Helped the business school professors in correcting and grading business exams.
• Presented orientation tours and guidance needed for new business students.
• Assisted the students in completing their assignments at the… Show more

Masters In Business Administration(Mba), Gpa: 3.74/4

Bachelor'S Degree, Business Studies - Banking And Finance, Gbp : 3.74/4

Distinction List