Layla E Email & Phone Number

• Inbound phone calls dealing with customers query’s and issues.
• Upselling.
• Fantastic product and brand awareness.
• Software training and knowledge.
• Dealing with customer emails, WhatsApp's and live website chats.
• Creating orders over the phone for customers.

London, England, United Kingdom

• Creating high quality content and interacting with followers on instagram, facebook and twitter.
• Manage the social media advertising budget and influencers.
• Keeping track of industry and platform innovations to fuel future growth.
• Photography shoots of products and designs.
• Liaise with buying department to ensure all stock levels are at sufficient levels to fulfil promotions and campaigns.
• Present to management on a weekly basis on how each social media campaign is performing across the four separateplatforms.

• Maintaining clients records in accordance with company procedures and data protection requirements, ensuring confidentiality at all times.
• Promoting and recommending products and services, maximising opportunities for sales and referrals.
• Greeting clients, ensuring they are made to feel welcome and deal with their enquiry in a professional manor.
• To ensure all clinic procedures are adhered too and completed in a timely manner in line with clinic needs.
• To manage the clinics booking system.
• To order and maintain stationary, in-house and other supplies as required for clinic.

London, England, United Kingdom

• Cashing up at the end of the day.
• Booking customers in for appointments.
• Using our CRM system Phorest to keep track of our clients profiles.
• Make outbound calls to generate interest on relevant products and treatments clients have had previously.
• To make sure I am always working towards hitting my KPIs for pro active outbound calls and sales in the spato clients.
• To work closely with brands and suppliers to resolve any queries or complaints we have received from ourclients.

• Working for MAC, Estee Lauder, Bobbi Brown & Clinque.
• Doing makeup consultations with customers.
• Hitting daily sales targets.
• Offering great customer service.
• Working with a variety of makeup artists to create particular looks.
• Experimenting with new products we receive in store.