Shift Team Lead
Bothell, Washington, United States
- Created successful weekly work schedules for fully staffed shifts incorporating 30+ staff's individual availability - Helped in any position (on line, dish, prep, management... etc) needed around the store at any time - Prepared shift summary and Ecosure reports for supervisor and communicated regularly on goals and progress with other employees and general manager - Worked in store management to meet standards of service, improve quality/accuracy in daily operations, and helped raised overall customer service score (accuracy, warmth, speed, reviews) from about a 56% to 65% monthly average