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Maintain sales and operations for 9 regional locations • Ensures all directives given by the company are met completely and in a timely manner • Recruits, hires, trains, & coaches all Store Managers in their district • Promotes and ensures that Store Managers maintain a model store • Monitors and reports sales and budgeted hours on a weekly, monthly, and yearly basis • Ensures that safety and security guidelines are followed to prevent loss and guarantee employee/customer safety • Visits stores in their district to create model store locations • Contacts all stores in their district weekly and reviews their individual department sales • Ensures schedules are written within payroll guidelines to optimize sales, complete operational tasks, and meet developmental goals • Works directly with all areas of store support to ensure each store is performing correctly • Enforces and follows all company policies and procedures • Performs other related duties as required and assigned

Drive & exceed sales goals by executing Macy's initiatives.Lead the push toward selling, through coaching & recognition.Rview & utilize reports; implement action plans focusing on deficient areas.Idntify best sellers & key items; communicate merchandise needs to optimize the My Macy's process.Enure accuracy of promotional presentation; communicate advertising & sales information to associates. Parter with Merchandising team to plan & execute floor moves, merchandise placement & sales set-up.Review personal Selling Area Scorecad monthly for Associate Turnover, Sales & Star Rewards results.Strengthen attendance & weekend hours copliance among staff.Establish high level of shortage awareness & effectiveness; ensure that all policies & procedures are implemented.Ensure associates are providing an outstanding shopping experience to all customers.Coach to Associate Scorecard metrics weekly through daily informal observations defining one focus metric & behaviors to improve an individual metric.Ensure optimum sales floor coverage & lead selling initiatives throughout the store as needed.Maintain high customer readiness standards; deliver a clean, neat & easy to shop store environmentRecruit a qualified team of selling-focused Associates; build a bench for future advancements & promotions.Ensure all Associate training is conducted on a timely basis, ensure assigned mentors engage with new hiresCoach Associates on product knowledge by holding in-store product training with Vendor RepresentativesMeet with Associates weekly; identify top sellers and talk about opportunities.Conduct ongoing Talent Analysis of Associates & establish career progression plans for key players & positions to result in retention of best people & turnover reductionUtilize review process as a tool for associate talent development, promotion & advancement.Address Associate concerns in a reasonable & fair manner, consistent with the values expected by the Company.

Performance-Meet or exceed goals related to total store sales, profitability, and operational excellence.Forecast and adjust payroll to maximize productivity, achieve sales & payroll goals, and complete workload.Build a team that embodies the Ulta Beauty brand by delivering exceptional service and driving guest loyalty program growth that meets or exceeds store goals.Review and interpret financial and operational reporting regularly, including store visit and audit results.Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business.People-Attract, hire, and retain a diverse team of top talent.Train, coach, and develop managers and associates reports using company programs, tools, and resources.Create an environment that inspires and encourages the growth and engagement of associates.Model and promotes behaviors that support a guest-centric culture across the store.Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction.Process-Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards.Use the company’s scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting.Uses the company’s task management tool as directed to prioritize the execution of store workload, ensuring full leadership adoption and compliance with company policy.Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.Support continuous improvement by implementing company programs and influencing end-user adoption.

-Responsible for leading a team of up to twenty (20) direct reports and ensuring they had the tools necessary to succeed.-Worked closely with the Regional Human Resource Managers to stay current with all HR training and legal requirements.-Hired , trained and retained the highest quality team members who exhibited energy and enthusiasm.-Responsible for achieving all sales targets and meeting budget requirements. -Coached to the Company selling skills model with the passion to drive real action.-Coached and counselled team based on results.-Worked with the Market Sales Manager to assist the merchandising team to execute all line up changes and sell thru strategies (clearance).-Executed all tagging and sign programs 100% to Company standards.-Reviewed and acted upon all financial opportunities including expense management, margin enhancements and sales drivers.-Educated the staff on the financial realities of running a successful business.-Provided feedback and innovative ideas to the Market Sales Manager on building a more profitable operation.-Ensured all associates maximized the In-Home Design program, marketing initiatives, store promotions, and grass roots programs.-Presented opportunities for grass roots marketing and community focused events that built sales and supported our communities to the Market Manager.-Kept a detailed succession plan to ensure there was never a vacancy in any key position.

-Built a financial structure for an aspiring business owner and managed all transactions over the course of eight months.-Developed a profitable budget, implemented a plan for expenditures and achieved all expectations four months ahead of schedule.-Created and managed marketing strategies and general business solutions resulting in increased company exposure, customer traffic, and sales

-Was promoted from part-time seasonal help, to full time employee, to assistant store manager, and so on, based on performance and customer satisfaction.-Was promoted to three larger volume stores based on financial growth year over year.- Reduced controlled expenses by scheduling based on store needs, inventory control and time management.-Conducted hiring fairs, directed training and performance evaluations for marketing, management and sale staffs throughout the district.

-Coached and managed sales associates on all aspects of the business to improve overall store success.-Effectively ran multiple departments simultaneously when short staffed to ensure customer satisfaction and business solutions.-Maintained inventory, cleanliness and customer satisfaction within the department.