Layla Jooya Email and Phone Number
Layla Jooya work email
- Valid
Layla Jooya personal email
I am a hardworking, driven and detail-oriented Customer Success Manager who recently received a Full Stack Engineer certificate from the The Coding Bootcamp at the University of Texas at Austin.
Ticketbud
View- Website:
- ticketbud.com
- Employees:
- 10
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Head Of Customer SuccessTicketbud Sep 2017 - PresentAustin, Texas Area• Successfully manage and resolve an average of 100 inbound support requests per week via email, live chat, and phone.• Oversee white-label support and account management for a large local event annually - handling upwards of 3,000 support emails within a month.• Create and manage a comprehensive help center, including writing technical help articles for Ticketbud's tools and features.
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Customer Success SpecialistTicketbud Sep 2016 - Aug 2017Austin, Texas Area
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Customer Success InternTicketbud Apr 2016 - Sep 2016Austin, Texas Area
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Sales AssociatePrisma Vintage Sep 2019 - PresentAustin, Texas Area• Provide excellent customer service• Maintain cleanliness of store and tidy clothing racks
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Onboarding & Customer SupportOncethere Jun 2016 - Jan 2017Austin, Texas Area• Managed new tour and activity partners on platform• Consolidated tour and activity partner data into concise products• Assisted with social media establishment -
Sales AssociateUrban Outfitters Jun 2014 - Jun 2016Austin, Texas• Used problem-resolution strategies to accommodate customer questions and concerns• Performed and executed brand standards and excellent customer support• Created social media content for store event that was posted on official Urban Outiftters social media channels -
Office AssistantDma Companies Inc Aug 2014 - Jan 2015Austin, Texas• Performed office duties including filing, organizing, and data entry• Performed simple accounting tasks in QuickBooks• Consolidate data to complete replacement reserve deadlines• Converted documents into digital files in a timely manner -
Communications InternAnnie'S List Jan 2014 - Nov 2014Austin, Texas• Performed extensive self research and candidate opposition research• Consolidated and analyzed social media performance data with Google and Facebook analytics tools• Assisted Communications Director in day-to-day tasks -
Cash LeadTommy Hilfiger May 2010 - Jan 2014Round Rock, TexasProvided efficient and quality customer service // Answered questions about merchandise and promoted store products // Handled cashier transactions // Maintained neat and orderly display and floor plans // Maintained associate zoning and breaks // Implemented strategies to reach monetary store goal
Layla Jooya Skills
Layla Jooya Education Details
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Full Stack Engineer -
Digital Media Management
Frequently Asked Questions about Layla Jooya
What company does Layla Jooya work for?
Layla Jooya works for Ticketbud
What is Layla Jooya's role at the current company?
Layla Jooya's current role is Head of Customer Success at Ticketbud.
What is Layla Jooya's email address?
Layla Jooya's email address is la****@****bud.com
What schools did Layla Jooya attend?
Layla Jooya attended The University Of Texas At Austin – Center For Professional Education (Cpe), St. Edward's University.
What skills is Layla Jooya known for?
Layla Jooya has skills like Social Media, Communication, Google Analytics, Wordpress, Microsoft Excel, Photoshop, Blogging, Social Networking, Sales, Social Media Marketing, Illustrator, Microsoft Office.
Who are Layla Jooya's colleagues?
Layla Jooya's colleagues are Meredith Smith.
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