Layla Roberts

Layla Roberts Email and Phone Number

A PA for your Personal Life | Do what you love and we'll do the rest | Sydney Concierge est 2010 | Helping busy professionals conquer their to-do list @ Sydney Concierge
Layla Roberts's Location
Sydney, New South Wales, Australia, Australia
Layla Roberts's Contact Details

Layla Roberts work email

Layla Roberts personal email

About Layla Roberts

Professional Personal Assistant with skills and experience in communications, digital marketing, content management systems, research and analysis, website development, social media marketing, media relations, small business management and administration.I hold a BA (Hons.) in Psychology and Sociology, as well as an internationally recognised Diploma in Event Management. I have also been organising events and travel experiences for more than 20 years.

Layla Roberts's Current Company Details
Sydney Concierge

Sydney Concierge

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A PA for your Personal Life | Do what you love and we'll do the rest | Sydney Concierge est 2010 | Helping busy professionals conquer their to-do list
Layla Roberts Work Experience Details
  • Sydney Concierge
    Chief Organisation Officer
    Sydney Concierge May 2010 - Present
    Sydney, New South Wales, Australia
    I run Sydney’s premium personal concierge company. Whether you’re looking for more quality time with your family, more me time, or simply an extra set of hands, I’ll help you tick off your to-do list.You’ve probably heard of Personal Assistants in the corporate world, right? Maybe you even have one for your work. Have you ever wished you could have a personal assistant for your everyday life? That’s where we come in. Sydney Concierge isn’t just about running errands and handling daily tasks; we’re here to help you manage your life, so you can focus on what matters most.Busy mums and dads who are constantly racing against the clock absolutely adore us. I’m here to help you clear the clutter from your mind and give you back more quality time. Whether you want to be the best parent, excel at work, or just enjoy some well-deserved “me time,” Sydney Concierge has got you covered.Imagine this: You’re living the life you’ve always dreamed of, and you’re free from all those pesky, time-consuming tasks that make it possible. Picture having the freedom and peace of mind that comes with knowing Sydney Concierge has your back. Plus, many of our services are virtual, so you don’t even have to live in Sydney to benefit from our expertise.I’m here to make your life easier and more enjoyable. If you can dream it, I can do it — as long as it’s legal, moral, and ethical of course which ruled out the pet cheetah request I received!Let’s chat about how I can help you live your best life.You can do anything, but not everything. I can help you with…* Travel Organisation* Personal Shopper* Events* Home Organisation* Moving Home* Small Business Marketing* New Mum Packages* Senior Concierge* Christmas Concierge
  • Christmas Concierge
    Chief Festive Officer (Cfo)
    Christmas Concierge Oct 2020 - Present
    Sydney, New South Wales, Australia
    Forget Santa’s Little Helper – have your own!Hi! I’m Layla, Chief Festive Organiser (CFO) of Christmas Concierge.At Christmas Concierge, we’re all about making your holiday season as stress-free and enjoyable as possible. My passion lies in organising every detail of our clients’ lives, and when it comes to Christmas, that’s where the magic truly happens! Bringing joy to people’s lives is what makes this season extra special. It’s the time to shine and spread some festive cheer!Do what you love & I’ll do the restChristmas should be a time of relaxation and joy, but for many, it turns into a stressful, expensive, and hectic period.We’re here to save you precious time and bring that festive cheer into your life. From finding those last-minute gifts to tackling shopping, decorating, wrapping, and more, we’ve got you covered. So, kick back, relax, and enjoy the festive season with your loved ones.If you’re dreading the nightmare before Christmas and the only thing on your wish list is extra hours in the day, I’ve got your back. I can help you save time, money, and a ton of stress.And if your goal is to take all the hassle out of Christmas, spending less time worrying and more time unwinding, I can make that happen by handling those tasks you never seem to find time for.Our physical services are available throughout all of Greater Sydney. Plus many of our services are available virtually, no matter where you are in the world. Plus, we’re easy on the wallet!Christmas Concierge Services:* Christmas Trees & Decorations Hire* 24-day Complete Elf Kits* New Year's Eve Tickets* Personal Shopping - Gifts and More* Christmas Functions and Catering* Wrapping Gifts and Posting Cards* Anything else on your festive to-do listSo much to think about. Such little time. That’s where I come in.
  • Bags Of Care
    Chief Care Officer
    Bags Of Care Mar 2022 - Jun 2023
    Sydney, New South Wales, Australia
    Care packages chosen with love & delivered with care.When you can't be there yourself, they will know you are thinking of them and it will feel like the next best thing to a hug. We're there for the days you're not celebrating.Self-isolation – Get well – Thinking of you – Thank you – Breakups – Natural disasters – Moving house – Bereavement – Sorry – Miss you – Homesick – Uncertain times – Corporate – New parents – Just because – QuarantineHere at Bags of Care, we personally curate and deliver care packages throughout all of Australia, for every occasion.Choose from delivery by hand if you’d like it to arrive same or next day in Sydney or Adelaide. Or by Australia Post, if the delivery is elsewhere and there’s less rush.Our thoughtful care packages are the perfect solution when your order will take up to seven days, your friends and family live interstate or overseas, and all you need is a little bit of certainty. These packages also make the perfect gift for loved ones who are housebound or simply feeling a little bit flat.Thanks to our already curated packages and easy-to-use website, ordering is quick and easy – just a couple of clicks – to show someone how amazing they are and how much they mean to you. Even if you order last minute.We also offer fully customised, bespoke care bags, where you get to build the package and tailor it to include your loved ones’ favourite things. Or mix and match/add to our existing packages.Your special someone will love the thought and care that goes into all of our care bags, especially our personal touches such as handwritten cards (complimentary of course).In these current uncertain times, it’s important to look after your own wellbeing too. Why not order a care bag for yourself and remind yourself of how loved you are.
  • Quarantine Care
    Founder And Ceo
    Quarantine Care Apr 2021 - Mar 2022
    Sydney, New South Wales, Australia
    Packages chosen with love & delivered with care.We personally curate and hand-deliver care packages to all Sydney quarantine hotels. And we’re fast (same or next day unless preferred otherwise).The perfect solution when your Kmart order will take up to 7 days, your friends and family live interstate or overseas, and all you want is a little bit of certainty.These packages also make the perfect gift to loved ones who are in self-isolation, housebound, or simply feeling under the weather.
  • Ecs Botanics
    Executive Assistant And Office Manager
    Ecs Botanics Oct 2019 - Oct 2020
    Sydney, New South Wales, Australia
    ECS Botanics is an industrial hemp and medicinal cannabis company. They believe in changing the world through hemp and supporting a healthy planet with sustainable products enabling people to live better, healthier lives. Duties include:• Office administration and co-ordination• Building, improving, and implementing processes• Editing the website using Shopify• Managing the CEO’s emails and assisting him with adhoc requests• Managing the stock inventory using Cin7 software, as well as training colleagues how to use it• Managing all electronic filing using Google Drive• Creating enewsletters using Mailchimp• Fulfilling online orders and organising couriers• Taking minutes and action items at meetings• Maintaining stationary supplies, office equipment and packaging• Working closely with the leadership team and supporting the rest of the team as required.
  • War Widow'S Guild Of Australia Nsw
    Communications And Administrative Officer (Short-Term Contract)
    War Widow'S Guild Of Australia Nsw Jan 2019 - Aug 2019
    Sydney, New South Wales, Australia
    The War Widow’s Guild of Australia NSW (the Guild) is a not-for-profit membership-based organisation whose mission is to promote and protect the interests of war widows in NSW. Duties and achievements included:• Travel, email correspondence and diary management for the CEO and State President• Preparing board papers and minute taking• Internal and external communications, to promote the guild and its activities, such as writing press releases, the annual report and grant applications• Designing, creating, and maintaining the Guild and Honouring Women United in Defence Service’s websites• Designing advertising for external publications such as Vetaffairs by the Department of Veteran Affairs;• Co-ordinating the content and production of the Guild’s hard copy magazines, as well as their enewsletters• Social media management for the Guild and Honouring Women United in Defence Service• Managing communications for the Honouring Women United by Defence Service event at Parliament House in Canberra, including designing the sponsorship pack to raise money and inviting dignitaries to the event.
  • John Paul
    Lifestyle Consultant
    John Paul Apr 2014 - Jul 2017
    Sydney, New South Wales, Australia
    John Paul provides global concierge services and loyalty programs. I worked exclusively on their concierge program for Visa credit cardholders throughout all of Asia, Australasia and MEA. I prided myself on providing exceptional service, assisting customers with bespoke arrangements including travel bookings, dining reservations, event planning, research, theatre tickets and other personal services. I strived to constantly exceed customer's expectations.
  • International Sos
    Personal Concierge
    International Sos Feb 2010 - Nov 2012
    Sydney, New South Wales, Australia
    I enjoyed providing an outstanding level of premium concierge service to Platinum and Diamond cardholders for Australia’s five main banks. Achievements included building relationships with customers, which resulted in increased compliments and use of service. I was asked to create email templates and Best Practice Guidelines for the whole team, thanks to my strong desire to improve service quality for clients.
  • Prince Of Wales Medical Research Institute
    Clinical Research Assistant
    Prince Of Wales Medical Research Institute Sep 2006 - Jun 2008
    Sydney, New South Wales, Australia
    The Prince of Wales Medical Research Institute is one of the largest centres of research for the brain and nervous system in Australia. I worked in The Falls and Balance Research Group, which aimed to understand ‘Fear of Falling and Risk-Taking in Older People’. Roles and responsibilities included:• Attention to detail: performed quality checks, as research is futile without it;• Communication: Verbally presented results to medical professionals;• Data analysis: SPSS and PowerPoint;• Staff Development: Trained newer staff members on MS Office and in-house methodology;• Project Management: Monitored falls, risk of falls and compliance during the one-year follow-up period;• Recruitment: I doubled the average number of participants recruited per month;• Customer service: Ensured participants, many of whom were frail or had dementia, felt safe during tests;• Initiative: Improved and devised databases and forms, resulting in more accurate records.I also worked here in the same role from May to October 2009.
  • Cision
    Research Manager
    Cision Jan 2001 - Apr 2006
    London, United Kingdom
    Cision is the world’s leading source of media research. I managed a wide spectrum of blue-chip international clients in several business sectors, such as financial and consumer. Achievements included:• Client Development: increased sales by building strong relationships;• Account Management: ensured programs ran smoothly, on schedule and to budget;• Organisation: juggled several projects, which needed reports simultaneously;• Problem-solving: improved and streamlined procedures and databases; increasing accuracy;• Supervision: assisted with training, plus ensured the quality and accuracy of my team’s work;• Communication: interpreted results and wrote reports with actionable recommendations.I also worked here from November 2008 to April 2009.
  • Maritz Research
    Research Assistant
    Maritz Research Apr 1998 - Jul 1999
    Marlow, England, United Kingdom
    Maritz Research is a marketing services company that designs and operates employee recognition and reward programs, sales channel incentive programs, and customer loyalty programs. Worked on both continuous and ad-hoc projects, qualitative and quantitative international research, in sectors such as hospitality, automotive and telecommunications. Involved descriptive analyses, designing questionnaires, formatting reports and cleaning data. Won a Passion award for “thinking outside the square” and was invited to join the Quality Audit Committee for time and resource management.

Layla Roberts Skills

Concierge Services Lifestyle Management Travel Services Research Customer Relations Analysis Microsoft Office Staff Training Administration Customer Service Event Management Writing Social Media Small Business Event Planning Word Problem Solving Healthcare Excel Microsoft Word Budgets Strategic Planning Project Management Team Management Program Management Entrepreneurship Coaching Time Management Public Relations Marketing Social Media Marketing Powerpoint Leadership Hospitality Business Planning Public Speaking Marketing Communications New Business Development Marketing Strategy Business Development Online Advertising Start Ups Team Leadership Online Marketing Business Strategy Project Planning Team Building Advertising

Layla Roberts Education Details

  • The Icm (Institute Of Commercial Management) & The Event Management Training Australia
    The Icm (Institute Of Commercial Management) & The Event Management Training Australia
    Diploma In Event Management With Pr
  • Clearly Business
    Clearly Business
    Certificate Iv
  • Uk Market Research Society Certificate
    Uk Market Research Society Certificate
    Distinction
  • The Merseyside Innovation Centre (The University Of Liverpool)
    The Merseyside Innovation Centre (The University Of Liverpool)
    Developed Business (Financial, Marketing And It) And Personal Skills (From Leadership To Teamwork).
  • Ivanhoe High School, Ashby-De-La-Zouch
    Ivanhoe High School, Ashby-De-La-Zouch
    High School

Frequently Asked Questions about Layla Roberts

What company does Layla Roberts work for?

Layla Roberts works for Sydney Concierge

What is Layla Roberts's role at the current company?

Layla Roberts's current role is A PA for your Personal Life | Do what you love and we'll do the rest | Sydney Concierge est 2010 | Helping busy professionals conquer their to-do list.

What is Layla Roberts's email address?

Layla Roberts's email address is ro****@****ail.com

What schools did Layla Roberts attend?

Layla Roberts attended The Icm (Institute Of Commercial Management) & The Event Management Training Australia, Clearly Business, Uk Market Research Society Certificate, The Merseyside Innovation Centre (The University Of Liverpool), Liverpool Hope University, Ivanhoe High School, Ashby-De-La-Zouch.

What are some of Layla Roberts's interests?

Layla Roberts has interest in Children, Skiing, I Love Meeting New People, For The Last Decade, Sightseeing Trips For Tourists, Christmas Parties For Up To 70 People, Hen Nights, Human Rights, Honeymoons, Sheep Shearing.

What skills is Layla Roberts known for?

Layla Roberts has skills like Concierge Services, Lifestyle Management, Travel Services, Research, Customer Relations, Analysis, Microsoft Office, Staff Training, Administration, Customer Service, Event Management, Writing.

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