Managed an eight-member marketing/communications team with four direct reports responsible for lead generation, community engagement, and content creation in a multi-million dollar, world-wide, ship-based education organization serving over 200 colleges and universities and over 50,000 alumni.-Developed and managed crisis communications and media communications resulting in an increase of overall reach of ~50% and increased brand strength and positivity across all target demographics-Hired, trained, and managed a dynamic and diverse team of marketing professionals that exceeded departmental KPIs by up to 40% on a consistent annual basis

As the lead of a two-person team, responsible for the planning, management, and execution of internal and external communication strategies for an organization in the midst of a significant location, leadership, and partnership transition. -Implemented revised website, branding, and new partnership materials during a time of significant transition that led to an increase of 10% additional viewers-Assisted in the creation and implementation of a social media campaign that generated 8.9 million viewers worldwide (PR Daily Honorable Mention/MarComm Gold Award)-Wrote and designed marketing content for various marketing output (social media, website, blog, articles, papers, presentations, speeches)-Evaluated website analytics, focus group outcomes, and social media impact data to recognize internal and external communications opportunities-Responded to emergency calls and crisis management 24/7 for remote campus location

•Human Resources/Recruitment and Hiring: Managed the recruitment and hiring of approximately 100 faculty annually; maintained course evaluation and records of performance of evaluation for faculty; determined ability to rehire; mediated and advise disputes •Management: oversight of a staff of four full-time employees in addition to coordination/ management of remote teams; includes performance evaluations and assessment•Program Assessment and Evaluation: processed and implemented all aspects of the academic program, including course credit transfer surveys, course evaluations, faculty evaluation, staff debriefs, and outcome presentations to internal and external stakeholders •Budget management: generated departmental budget, including staff travel, on-ship faculty stipends, textbook and library orders and sales•Faculty and staff training/advising: managed faculty course development and approval process, including in-country field lab experiences; advise all on-board academic personnel, including faculty; includes creation and maintenance of manuals and resources for training; developing, evaluating, and implementing faculty/staff orientation sessions on-ship•Student/academic advising: communicated with students and their more than 200 home institutions to course credit transfer needs; advised on-ship academic support team in ensuring student academic success; learning accommodation support •Program development: created and implemented targeted academic programs such as a social entrepreneurship and oceans program, including designing in-port field experiences •Crisis Management: Respond to emergency calls and crisis management on-ship as representative at the home office 24/7•Registrar functions: create enrollment projections for future voyages while adjusting curriculum appropriately; design class schedule and classroom management plan for 3-4 terms/year; build courses; manage course registration

Solely responsible for managing the creation, approval, and registration processes for approximately 250 courses per year and up to 1500 students. -Created and implemented standard operating procedures for the course approval and faculty orientation processes, resulting in increased efficiency in the number of faculty hires-Trained and advised remote shipboard staff and faculty-Developed a more robust system for tracking programmatic demand, thus optimizing and increasing the most impactful and popular courses

-Developed and taught experiential learning activities that reinforced environmental science skills-Created and directed co-educational activities and performances for students to reinforce hands-on learning-First aid, CPR, and First Responder certified; ensured that proper safety precautions were in place and served as sole medical support for students when educational location placed us miles from additional resources

-Taught English and promoted mutual cultural awareness to over 400 high school students; advised English language club; created and led teacher-focused English language conversation nights-Created and implemented English-language lesson plans, seminars and workshops in rural communities and universities-Designed programs to strengthen relationships between community learning centers and universities in support of English learning and religious-specific cultural tolerance