Layne Cassidy

Layne Cassidy Email and Phone Number

Travel technology professional @ Shep - Acquired by Flight Centre Travel Group
Layne Cassidy's Location
Stephenville, Texas, United States, United States
Layne Cassidy's Contact Details

Layne Cassidy personal email

Layne Cassidy phone numbers

About Layne Cassidy

*WHAT I DO*I help companies communicate with their business travelers. *HOW IT HELPS*As travel risk and health factors change, it’s critical for companies to be able to communicate the right info to the right travelers at the right time. Keep your employees safe and informed with the FCM Extension as they search for business travel. *READY TO TALK*Connect with me here on LinkedIn or email me at layne.cassidy@fcm.digital. Check out our website for more information: https://www.fcmtravel.com/en-us/technology/fcm-extension*WHO I AM*I’m an operations professional with more than a decade of experience in project management, process development, and business strategy analysis. I excel at communicating effectively, managing priorities with tight deadlines, and developing solutions in fast paced environments. I’m skilled at learning new technology quickly and managing rapid organizational change with a servant leadership mindset. I enjoy creative problem solving, data-driven analysis, and research. I have experience in travel technology, enterprise SaaS, B2B operations, startups, technical sales, and digital advertising. 8+ years of remote work experience.

Layne Cassidy's Current Company Details
Shep - Acquired by Flight Centre Travel Group

Shep - Acquired By Flight Centre Travel Group

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Travel technology professional
Layne Cassidy Work Experience Details
  • Shep - Acquired By Flight Centre Travel Group
    Vp Of Operations At Shep, A Company Of Fcm
    Shep - Acquired By Flight Centre Travel Group Dec 2021 - Present
    Austin, Texas, Us
  • Shep - Acquired By Flight Centre Travel Group
    Director Of Operations
    Shep - Acquired By Flight Centre Travel Group May 2018 - Dec 2021
    Austin, Texas, Us
    Shep is a travel technology software company.• Lead planning and project management for company objectives.• Oversee daily operations of the company by working with internal and external stakeholders.• Manage product team by planning development work, grooming the backlog, testing, and developing release plans.• Lead and manage affiliate partnerships with various travel suppliers.• Manage sales operations systems, tools, and processes.• Run sales and marketing outreach campaigns.
  • Goodway Group
    Campaign Operations Manager
    Goodway Group Jan 2018 - May 2018
    New York, New York, Us
    Goodway Group is a programmatic media company.• Owned campaign execution from start to finish• Implemented and monitored pixels and resolved problems as needed• Secured creative assets and completed QA• Trafficked creative from setup through publisher distribution• Managed creative development process• Maintained ongoing communication with clients and Account Manager• Worked on troubleshooting campaign setup and/or execution issues as they arose (reporting, creative and pixels) and escalated to Tech, Help Desk or Supervisor to proactively resolve issues• Directed attention to campaign performance, pacing and updates relevant to all campaigns and updated team accordingly• Produced monthly client reporting, including insights• Monitored campaigns to verify all areas of campaigns are live and delivering as planned with no issues• Ensured all client billing information is correct and current, coordinating with Media and Finance departments to ensure proper billing
  • Goodway Group
    Assistant Campaign Operations Manager
    Goodway Group Apr 2016 - Dec 2017
    New York, New York, Us
    • Owned management of internal drives to ensure all campaign-specific information was accurate and up to date• Organized and managed internal team communication by note-taking and sending recaps for team calls, campaign input calls, etc.• Owned creative set up from start to finish, which included checking specs and loading assets into publishers• Participated in campaign reporting process, from 24-hour snapshot reports to end of month reports• Participated in campaign monitoring to verify all areas of campaigns were live and delivering as planned with no issues• Participated in troubleshooting as problems arose in campaign setup
  • Tripchamp
    Operations Manager
    Tripchamp May 2015 - Apr 2016
    Tripchamp was a business travel technology startup.• Streamlined supplier-testing process by creating QA documentation, developing reporting templates, and managing and participating in testing sessions• Provided support for product, finance, supplier, and HR teams by managing vendors, researchingfinancial projects, and managing hiring and onboarding of new team members• Improved business processes by managing internal documentation, creating customer support procedures, and assisting with database administration
  • Tripchamp
    Product Coordinator
    Tripchamp Apr 2014 - May 2015
    • Created and managed documents to assist in business operations software development team using the agile methodology• Identified product strategies and improvements• Communicated professionally with executives about product design and implementation
  • Vivogig
    Mba Intern
    Vivogig Feb 2014 - May 2014
    Vivogig was an experiential music platform.• Managed operations for business development and new sponsorship opportunities• Worked with CEO to develop business processes for new campaigns• Updated, managed, and monitored social media for company• Researched new sponsorship opportunities
  • Bank Of America
    Sales And Service Specialist
    Bank Of America Mar 2012 - Apr 2014
    Charlotte, Nc, Us
    • Served and assisted more than 20 customers daily with complex service issues• Provided proactive sales activities of basic products and generated referrals for small business bankers and mortgage officers• Processed more than 100 transactions daily with accuracy and efficiency
  • Bank Of America
    Reserve Cash Custodian
    Bank Of America Jan 2012 - Mar 2012
    Charlotte, Nc, Us
    • Managed the reserve cash vault in excess of $200,000 daily• Ordered and verified incoming cash shipments and prepared outgoing cash shipments• Managed cash for 6 tellers and ensured amounts were sufficient for daily business
  • Bank Of America
    Teller
    Bank Of America Sep 2011 - Mar 2012
    Charlotte, Nc, Us
    •Built customer loyalty and established customer relationships through courtesy and friendliness•Identified customer needs, referred financial products and services, and met goals of 3 referrals per day• Responsible for up to $50,000 daily and maintained a 100% balancing accuracy

Layne Cassidy Skills

Social Media Time Management Digital Media Marketing Customer Service Sales Teamwork Research Project Management Social Networking Facebook Interpersonal Communication Abilities Crm Digital Marketing Business Strategy Budgets Advertising Microsoft Office Nonprofit Consulting Problem Solving Customer Relationship Management Spanish Sales Operations Hubspot

Layne Cassidy Education Details

  • St.Edward'S University
    St.Edward'S University
    Digital Media Management
  • Texas A&M University
    Texas A&M University
    Communication
  • La Universidad Latina
    La Universidad Latina
    Spanish Language

Frequently Asked Questions about Layne Cassidy

What company does Layne Cassidy work for?

Layne Cassidy works for Shep - Acquired By Flight Centre Travel Group

What is Layne Cassidy's role at the current company?

Layne Cassidy's current role is Travel technology professional.

What is Layne Cassidy's email address?

Layne Cassidy's email address is la****@****vel.com

What is Layne Cassidy's direct phone number?

Layne Cassidy's direct phone number is +151267*****

What schools did Layne Cassidy attend?

Layne Cassidy attended St.edward's University, Texas A&m University, La Universidad Latina.

What skills is Layne Cassidy known for?

Layne Cassidy has skills like Social Media, Time Management, Digital Media, Marketing, Customer Service, Sales, Teamwork, Research, Project Management, Social Networking, Facebook, Interpersonal Communication Abilities.

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