I work within Academic Affairs for SOM. I currently assist with the Promotion, Retention and Reappointment of faculty within the school of medicine.

▪ Provide general admin support▪ Update and maintain file system▪ Organize and manage bookkeeping documentation▪ Conduct general research▪ Perform miscellaneous clerical tasks

▪ Greeted and checked in dental patients▪ Updated patient accounts; made appointments and called patients with appointment reminders▪ Communicated with dental insurance companies regarding benefits and treatment plans▪ Processed insurance claims and insurance checks into appropriate accounts▪ Cleaned and sterilized dental instruments and treatment rooms▪ Took patients' vitals (blood pressure, pulse)▪ Assisted with dental procedures

▪ Managed patient files▪ Updated patient medical imaging information in picture archiving and communicationsystem (PACS)▪ Processed accounts receivable payments▪ Planned and organized physicians’ meetings▪ Managed travel arrangements▪ Answered multiple phone lines and routed calls from patients and outside physicians▪ Ordered supplies▪ Distributed company forms to surrounding medical offices and hospitals

▪ Typed and proofread documents using MS Word▪ Organized, logged, and managed receipts and bank statements for tax purposes▪ Conducted research▪ Organized and maintained file system▪ Provided general office support

▪ Handled multiple claims processing/management systems▪ Based on vendor investigation spreadsheets, entered payment information intoWorkers Compensation (ExPRS, OCAS, RCS, and CVO) and Liability/Property/Injury(VIA and CICC) systems▪ Processed payments to claimants as well as to legal, medical, and other vendors onbehalf of claimants▪ Communicated directly with vendors and claims adjusters to obtain relevant data omittedfrom the spreadsheets▪ Provided claims payment support to other team members as needed▪ Gathered documents for claim managers▪ Completed and reviewed settlements▪ Entered and retrieved requested data through Express Payment & Reporting System(ExPRS); uploaded information into ExPRS, dividing up files that were too large