♦ Documented as-is processes and developed improved to-be processes.♦ Responsible for all project activities from requirement definition to testing to status communication.♦ Recognized as a top performer and thus assigned to high-profile and complicated programs.♦ Founding organizer and member of 1st Vertiv ERG, WAVE (Women at Vertiv Excel), dedicated to career growth and support of women employees at Vertiv.

Led a team of 4-6 Program Managers in full lifecycle management of up to 13 concurrent technology development projects with budgets of $1MM to $8MM per year. ♦ Oversaw a Sales Enablement Portfolio of 30+ applications used by 7000 direct and partner sales professionals.♦ Collaborated extensively with technology and leadership team in integrating and streamlining products to consolidate 20 quoting applications into a single platform by 2018.♦ Managed employee career planning, performance reviews, daily guidance and issue management.♦ Recognized by VP Sales Enablement for ideation, creation, and administration of a Recognition & Reward program impacting 250 employees (12/2014); program has since been successfully adopted in other groups.

Promoted to manage complex, top priority, multi-year technology development programs with budgets of $2MM-8MM.♦ Oversaw project teams of 12-100 (Sales, Sales Operations, Directors), in development and delivery of GSA Networx, Sales Force Automation (SFA), and Configure-Price-Quote (CPQ) programs.♦ Instrumental in Qwest’s first-ever implementation of Agile development methodology, transitioning from waterfall methodology, utilized as a model for subsequent implementations of Agile.♦ Recognized by Global Sales President for leadership in an enterprise Salesforce.com implementation (1/2011). ♦ Earned formal recognition by VP Sales Enablement for leadership in transitioning development team from Waterfall to Agile development (1/2012).

Promoted to lead evaluation, documentation, and improvement of business policies, procedures, systems, and reporting.♦ Identified and resolved gaps in implementation of new products and processes, collaborating cross-functionally. ♦ Supported corporate acquisition of the GSA Networx contract, a $10MM, 2.5-year project to develop custom communication services to the federal government in compliance to stringent security guidelines.♦ Recognized for significantly improving organizational quality and productivity.

Promoted within 18 months of hire. Earned 2 promotions and 5 raises within first 3 years with company.♦ As an Order Manager, provisioned long distance services for new and existing customers. ♦ As Team Lead, oversaw a team of 8 Order Managers while personally managing a portfolio of 300 orders. ♦ Delivered technical training and coaching to team.♦ Instrumental in policy and procedure creation, training, and reporting.