I lead innovation initiatives and the development of strategic partnerships to drive eSolution's growth and competitiveness. With a focus on creating innovative solutions for the hospitality sector, I manage the integration of emerging technologies and strengthen alliances that expand our impact and enhance the customer experience. My work is to connect opportunities that generate value, align organizational culture, and promote sustainable digital transformation.

I strategically led eSolution's operations, ensuring efficiency and alignment with the company’s objectives. My responsibilities included overseeing key areas such as development, support, implementation, testing, and technology, constantly seeking improvements and optimizations in processes. I maintained a continuous commitment to operational excellence and the sustainable growth of the company.

I am a professional with extensive experience leading teams focused on web technologies, high availability, and SaaS. Among my key projects, I developed the SóFalta.eu SaaS sales engine and the SóFalta.eu Pay payment gateway aggregator, both of which had a significant impact on the hospitality and events sector. I also created an error classification system using Machine Learning, which brought greater intelligence and efficiency to error handling.I led web projects to meet the needs of eSolution products, such as the Portal do Proprietário and PDV Mobile, delivering innovation and high performance for users. For these projects, I utilized advanced technologies like Node.js, Sequelize, MySQL, and Google Cloud Platform, ensuring the delivery of high-quality solutions.Key achievements:Creation of innovative products: I developed and launched SóFalta.eu, a SaaS sales platform, and SóFalta.eu Pay, a payment aggregator that simplified transactions for clients and partners.Machine learning for error classification: I implemented an error classification system using Machine Learning, which increased the team’s ability to detect and resolve issues with speed and accuracy.Leadership in strategic web projects: I led the development of web solutions such as the Portal do Proprietário and PDV Mobile, enhancing user experience and service capacity.Role highlights:High availability and SaaS: I was responsible for developing scalable and reliable SaaS solutions, essential for the continuous operation of products.Use of cutting-edge technologies: I applied Node.js, Sequelize, MySQL, and Google Cloud Platform to ensure innovation and quality in the solutions.Innovation and operational efficiency: Integrating Machine Learning and scalable web technologies became a strategic advantage, enhancing user experience and operational efficiency.

Experienced Development Analyst with solid expertise in technologies such as C#, NHibernate, and Oracle and Microsoft SQL databases. I contributed to the continuous development of the eSolution AccessCenter ERP, enhancing its functionalities and increasing platform efficiency to better meet user needs. Committed to technical excellence, I focused on delivering high-quality solutions to optimize business processes and boost productivity.Key achievements:ERP development and optimization: Actively contributed to enhancing the eSolution AccessCenter by implementing improvements that made the system more efficient and functional, precisely meeting business demands.Technical excellence and quality: Maintained a high standard of quality and robustness in delivered solutions, contributing to system stability and user satisfaction.Business process optimization: Developed solutions focused on optimizing processes, helping the company achieve greater efficiency and productivity.Role highlights:Expertise in advanced technologies: Applied technologies such as C#, NHibernate, Oracle, and Microsoft SQL, fundamental to ERP development and maintenance.Impact on continuous development: Demonstrated proactivity in the system’s ongoing development, continuously improving it to meet the evolving needs and innovations of the business sector.

As a trainee at eSolution, I gained a comprehensive understanding of the company’s operations and the hospitality sector, directly influenced by my father, Lincon Cléver. Throughout the program, I worked in key areas such as support, development, and testing, which were fundamental to my professional growth and provided me with an integrated understanding of eSolution’s operations.In the support area, I developed skills in troubleshooting and providing direct customer assistance, ensuring satisfaction and efficiency in product usage. In development, I actively participated in system creation and maintenance, which enhanced my technical skills and expanded my understanding of the software lifecycle. In testing, I learned the importance of product quality and reliability before launch, developing a critical and detail-oriented perspective.Key achievements:Multidisciplinary experience: I worked in support, development, and testing, which provided a complete view of the product lifecycle and eSolution’s operations, deepening my understanding of the hospitality sector.Technical and analytical skills development: In development, I refined essential technical skills, while in testing, I gained a critical perspective to ensure high-quality products.Customer service focus: In support, I gained practical experience in troubleshooting and customer assistance, ensuring user efficiency and satisfaction.Role highlights:Direct mentorship: The guidance of Lincon Cléver was essential in developing a strategic business perspective.Commitment to quality: My experience in testing reinforced my focus on quality, contributing to product reliability.Critical and detail-oriented perspective: Working in testing and development enhanced my analytical outlook, crucial for identifying improvements and ensuring product excellence.

As the founder of SóFalta.eu, I lead innovative initiatives in the ticket sales sector for parks and events, driving a significant transformation in the customer experience with a focus on advanced technology and data analysis. We developed SóFalta.eu Pay, a payment gateway aggregator, to optimize transactions and provide a smoother, more efficient payment experience for our clients and partners. My leadership is oriented towards innovation and business development, proactively shaping the future of entertainment and adding value to the market.Key achievements:Foundation and leadership of innovative initiatives: Launched the SóFalta.eu platform, establishing it as a leading ticket sales solution, with a strong presence in the parks and events sector.Development of SóFalta.eu Pay: Created and implemented a payment aggregator that facilitates transactions for clients and partners, optimizing the sales process and ensuring a simplified experience.Transformation of customer experience: Implemented advanced technologies and data insights to enhance user satisfaction and streamline access to events and parks.Role highlights:Leadership in innovation and business expansion: Directed constant innovation and operational growth, contributing to the development of the entertainment sector.Application of technology and data analysis: Leveraged cutting-edge technology and data to improve customer experience and optimize processes.Strategic vision for the future of entertainment: Proactively led sector transformations, focusing on continuous improvements in the customer experience and efficiency of sales operations.