Layne Stark Email & Phone Number

Caldwell, Id, Us

Payette, Idaho, United States

Caldwell, Id

Idaho● Research and resolve billing and service equipment issues● Provide info on new products and services● Demonstrate my commitment to customer service by following up on sales and ensuringsuperior results● Analyze customer concerns and needs while balancing company revenue concerns

Qualified for Fast Track bonuses through Triple Crown status● Opened and serviced multiple payroll accounts each year● Assisted employees in selection of and enrollment in supplemental insurance programs● Continued servicing of policy holders including claims and policy changes

S.W. Florida

Suggested glasses, lenses, and lens options to patients● Performed pre-exam work-up● Contact lens training and education● Fit, dispensed, and adjusted glasses● Assisted in front desk duties (i.e. scheduling, answering phones)

Worked with frame reps to maintain competitive and attractive inventory● Sold glasses, lenses, and lens options to patients● Maintained office supply and medical stock● Performed pre-exam testing and assisted patients throughout their office visit● Ran special tests such as GDX, Visual Field, Topography● Contact lens training and patient education● Fit, dispensed, and adjusted glasses● Extensive computer hardware and software maintenance

Interpreted and filled optical prescriptions● Fit, repaired, and adjusted patient’s glasses● Performed front desk duties including scheduling and billing

Fairbanks, Ak

Trained and supervised department personnel● Performed general customer service, including resolving complaints and insuringcustomer satisfaction● Used knowledge of electronics to assist with customer product selection● Operated one hour photo machine