Laynie Y. Email & Phone Number

Chicago, Illinois, Us

Newport News, Virginia, Us

- Create custom reports according to report specifications- Radar Dashboard, RW, RW SQL, SlicerDicer, Cubes, Clarity, Caboodle developer- Validate data sets against Hyperspace, sample reports, etc. - Deliver in a variety of formats depending on the needs of the customer, RW, Excel, Visual Studio > SSRS.- Create custom SlicerDicer Filters- Emphasis on Rev Cycle Reporting > HB, PB, Finance- Coordinate and lead meetings with SMEs - Troubleshoot incidents in ticket queue- Create/Document processes- Other projects as assigned

Orlando, Fl, Us

- Support our HB, PB and Finance leadership and operational users- Gather and perform gap analysis of reporting content - Test and validate Epic's foundation reporting - Create custom Radar dashboards, components, and Reporting Workbench reports - Create custom Clarity SQL reports via SSMS to pull large datasets to end users- Use SSMS to run queries out of Clarity for troubleshooting as well as validation purposes- Serve as Data Courier Lead for Cogito team- Perform "run and maintain" duties while balancing incoming report requests (e.g. Nova Notes)- Serve as informal lead to Cogito Business Analysts- Assist in training Finance, Hospital Administrators and Executive users- Assist in building SlicerDicer sessions- Customize Cubes for specific use cases as needed

Orlando, Fl, Us

Assist departmental team members with optimal use of information systems.Recommend system usage improvements to enhance departmental workflow and efficiency.Develop and execute functional system test plans.Prepare department for system upgrades or maintenance.Perform end user system training.Prepare routine to moderately complex custom reports.Monitor system performance and report problems to for follow up as necessary.

Worked remotely as a subcontractor as a medical transcriptionist for various physicians in the central Florida area.

Cupertino, California, Us

I am your friendly voice of Apple delivering world class customer service.I effectively and efficiently resolve non-technical and technical issues for Apple's mobile devices [iOS].

Cupertino, California, Us

Advise businesses on deployment of Mac and iOS devices.Mobile Device Management (MDM) solutions.Discover app solutions for business needs.White glove Apple service for business customers in retail setting.Maintain business relationship with robust proprietary CRM solution.Create and maintain business sales.Create promoters of the Apple technology.

Orlando, Fl, Us

Orlando, Fl, Us

-Sales and marketing of Google 360, i360, product photography, and video services to businesses large and small throughout Central Florida area-Accomplishments: Google 360 project for Fields Auto Group, Food photography for Keke's Breakfast Cafe-HDR Photography, food photography, architectural photography, product photography-Videographer, second shooter role-Managed and coordinated production schedule-Created and maintained excellent relationships with business owners and entrepreneurs

Orlando, Fl, Us

Continue to serve as HIM-IS liaison. Responsible for testing of new specifications as released by vendor, creating training documents, and notifying users of affected of changes. Maintained application profile settings and dictionaries for hospital's medical records abstracting application. Worked closely with vendor for product enhancements. Worked cooperatively with hospital IS department to diagnose and troubleshoot system issues. Participated in integrated HL7 testing across hospital's ADT systems. Setup environments to extensively test new software releases. Opened tickets with vendor for application issues and worked with vendor to apply a fix, test, and release to live environments.

Orlando, Fl, Us

Provide customer service to HIM, Coding, and Transcription departments for their technical needs. Attend technical training classes for HL7, query writing, and script writing. Lead and facilitated meetings. Prepared training documents and conducted training on new software upgrades and releases. Served as HIM-IS liaison to achieve technical needs of the HIM department. Attend user group conferences.

Orlando, Fl, Us

Planned and organized departmental operations with a staff of 40. Ensured management of operations within department budget. Facilitated the implementation of performance improvement by designing an electronic medical record request system. Attended training programs and leadership meetings. Lead and facilitated department meetings.

Orlando, Fl, Us

Designed several Access databases that are still used today in Orlando Health's various HIM departments including:Orlando Regional Medical Center - Archiving IQ reports for team member productivityWinnie Palmer Hospital - Archiving and locating fetal strips sent to off-site storage facility; Coordinated and organized all activities with the Health Information Management department under the direction of the Operations Manager. Managed various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. Oversaw the medical record review process for continuous compliance as mandated by the Joint Commission and reported to director. Source point for new-user requests for access to the electronic medical record; worked closely with system administrator to obtain access to Sovera for HIM application. Trained hospital team members on Sovera for viewing in Chart Retrieval. Trained HIM team members on record analysis on Sovera. Trained hospital physician staff on record completion on Sovera. Ran IQ/Eureka reports for monitoring productivity. Worked cooperatively with system administrator to diagnose account issues. Worked in Queue Maintenance to manually remove deficiencies from accounts. Participated in upgrade testing according to release note specifications.