Lauren Bantau Email & Phone Number

Austin, Texas Metropolitan Area

• Facilitate and scale communication between organizational leadership, middle management and front-line personnel as company expands operations from 20 to 260+ employees.
• Compiled information and offered insights to aid in important decision-making including hiring decisions.
• Managed special project to transfer 2500+ patient records to an upgraded Electronic Medical Records System (EMR) improving billing capabilities and efficiencies; serves as EMR Point of Contact for new offices across 6.
• Identify key leadership and communication methods and workflow improvements to ensure alignment across 3 business
• Led cross-functional team to create updated HIPPA policy and developed training implemented annually across 12 offices
• Investigate and maintain records for previous HIPAA violations made by employees as company Privacy Officer

Austin, Texas Metropolitan Area

• Coordinated onboarding training for 80 employees at 4 newly acquired practices in 2022 to maximize compliance of internal and external procedures.
• Developed 10 how-to training videos to minimize need for in-person technical training when new employees are onboarded and ensure scalability.
• Gained confidence quickly with new office technologies to help manage implementation.
• Prepared and presented training materials through classroom learning, hands-on demonstrations and web-based modules.

Austin, Texas, United States

• Initiated and completed medical authorizations for high paying procedures and surgeries ranging 45-75 per month.
• Maintained list of pending authorizations and communicated to patients their statuses.

Austin, Texas Area

• Accurately transcribed medical documentation for clinical and procedural appointments.
• Answered inquiries concerning progress of medical cases.
• Created high-quality, error-free documents for the physicians to update the patients’ medical records
• Assisted team members and managers with tasks to maintain productivity and meet project milestones.
• Volunteered for and tackled new assignments and tasks to ease staff member burden.

Austin, Texas Area

Manage groups of children ages 3-11 during various camp activities. Communicate with parents and executive staff regarding information or issues with children

College Station, TX

Seat and communicate with customers in person or on the phone. Check and restock bathrooms and other cleaning duties

College Station, TX

Communicate with current residents, parents, or others in person or on the phone regarding property. Marketing property to future residents and parents in person or on the phone. Supervised a floor of 40 residents. Plan and execute building wide events for social interaction between residents

Austin, Texas Area

Assist customers, Write up customers’ custom orders. Handle cash, check, debit and credit card transactions, balance and close out register. Finish and prepare customers’ customer orders for pickup. Restock store, create displays and other cleaning duties

Austin, Texas Area

Smoothie preparation, stock supplies, cleaning duties. Handle cash, debit and credit card transactions

Bachelor Of Science (B.S.), Nutritional Sciences

Activities and Societies: Chi Omega Sorority

Education record

Nutrition Sciences

Activities and Societies: Chi Omega Sorority

High School Dipolma

Activities and Societies: Drill team