Laurie Diaz Email & Phone Number

Greater New York City Area

Beauty Aesthetic Consultant

Greater New York City Area

Greater New York City Area

-Picking clothing and accessories for editorial features and advertisements, concerts, music videos, films and TV shows-Working with designers, tailors, models, photographers, hair and makeup artists, retailers, members of the media, publicists, celebrities and public figures-Creating an image for clients-Researching fabrics, clothing construction and fashion accessories-Keeping up with different designer labels and fashion designers

Greater New York City Area

•Complete store operational requirements by scheduling and assigning employees; with attention to previous years sales to ensure coverage while allocating hours based on store needs.•Maintain store staff by recruiting, selecting, orienting, and training employees.•Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. In addition, create sales incentives for both employees and customers in order to drive sales•Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.•Identifies current and future customer requirements by establishing rapport with potential and actual customers.•Ensure availability of merchandise and services by approving contracts; maintaining inventories.•Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.•Market merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.•Secure merchandise by implementing security systems and promoting loss provention.•Protect employees and customers by providing a safe and clean store environment.•Maintain the stability and reputation of the store by complying with legal requirements.•Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.•Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.•Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

Jfk

-Provide best in class customer service by engaging and greeting customers, and excellent sales floor leadership skills—own and manage the sales floor with the Store Manager: greet all customers and airport leadership in a professional, friendly, and timely manner.-Maximizes store sales results through selling, maintaining & covering zones. -Answer Spa phone and respond to customer inquiries and concerns. -Assists the Store Manager in maximizing results in the area of sales, merchandising & operations-Opening & Closing the Spa in accordance to opening and closing checklists, including but not limited to reconciling the register, transfers, inventory audits and store execution audits.-Direct and supervise Spa Specialists engaged in delivering best in class services to customers -Keep Spa team motivated and working as a unit, making sure each member of staff understands company policies and guidelines.-Assist Spa Leadership team in creating an outstanding experience for the customer -Protect employees and customers by providing a safe and clean store environment. -Keep Spa neat, organized and presentable according to brand standards.

New York, New York

-Creating employee work schedule with attention to previous years sales to ensure coverage-Log employee hours and commission on QuickBooks-Use Excel to create weekly sales quotas-Organize weekly meetings with corporate office to discuss Flagship events, customer feedback, Running techniques, Company mission-Handled all shipping and receiving of incoming and outgoing merchandise (ie. restock, Samples, RAs)-Upkeep of inventory files by inputting restock orders, RAs, Daily transactions, Replacement merchandise-In Charge of creating and maintaining filing system-Sorting of confidential financial/ corporate documents and reports-Aiding Corporate PR and Marketing Rep. with Press request and Magazine samples-Scheduling appointments between Training coaches and customers via phone or Email-Management of high-volume telephone calls and emails and re routing to proper personnel-Quality control of customer defective shoe claims-Transmittal of facsimiles, hand deliveries and other packages to respective parties-Merchandising sales floor and windows with new product and signage-Delegating tasks to sales associates to maintain store cleanliness (ex. cleaning schedule, daily tasks, stockroom shifts)-Placed calls with appropriate personnel regarding Building matters such as building maintenance, Sanitation etc.-Filling in for E-commerce department to ensure excellent customer service in all aspects of the companies retail experience

New York, New York

-Direct the actual distribution and movement of product-Sales distribution by establishing sales territories, quotas and training programsfor sales representatives-Analyze sales statistics to determine sales potential and inventory requirements-Monitoring preferences of customers ensuring customer satisfaction-Constant analysis of fashion trends to remain knowledgeable in the field-Providing exceptional customer service to build clientele-Organizing new product presentations to inform staff of new arrivals-Merchandising new product to ensure sales

New York, New York

- Delegated tasks to all associates to ensure upkeep of floor- Oversee that everything is in order and running efficiently- Provide exceptional customer service.- Serve as example for other employees in order to upkeep company success- Maintain floor in accordance with season from mannequins to in store displays