Luciana Ferreira Email & Phone Number

Rio De Janeiro, RJ, BR

- Hybrid role in SaaS startup where I lead our small Account Management team while concurrently driving B2B marketing initiatives.- Boosted product usage among enterprise partners by 17% using targeted communication and strategic account management techniques.- Utilized email marketing automation platforms (such as Sendgrid and MixMax) to segment email.

- Optimized existing social media strategy with a plan focused on growth, engagement, and retention of followers, increasing brand awareness.- Provided tactical direction for branding, corporate communications, and relationship management.

- Projects worked on: Lore by Alexandra Bracken, A Deadly Education by Naomi Novik, Gideon the Ninth by Tamsyn Muir, and more.

Rio De Janeiro E Região, Brasil

- Managed email marketing campaigns, including creating compelling content, designing templates, and analyzing campaign performance.- Designed, built, and refined workflows when transitioning from Hubspot to Salesforce, and leveraged team performance by doubling productivity with automation.- Researched and identified potential leads through various.

Rio De Janeiro, Rio De Janeiro, Brazil

- Managed the creation of social media content calendars to promote student events, resulting in an attendance increase.- Coordinated and executed interactive photo ops at one of the events, which encouraged attendees to share their experiences on social media platforms, resulting in a +200% increase in user-generated content.- Mediated Adobe Suite.

Orlando, Florida

- Responsible for enhancing customer experience through service in two different languages, following the Disney standard.

Bachelor'S Degree, Advertising And Marketing

Nanodegree, Marketing Digital