* Prepare individual income tax returns at IRS sponsored Volunteer Income Tax Assistance / Tax Counseling for Elders (VITA/TCE) program with accuracy and proficiency. * Perform Quality Reviewer tasks as needed, and mentoring the first year tax preparers at VITA. * As an tax professional assistant at H.R.Block and at a Management & Tax Service office in Pleasanton, I organized the tax materials, entered the data into company's software, and after quality review is completed printed the return for clients.

* Working on payroll at the U.S Census Bureau, I modified the payroll process to attain an efficient process flow. The time required to process each employee's payroll was reduced by 20% without compromising accuracy. The streamlined process enabled the Pleasanton Payroll Department to ramp up from processing 200 payroll per day in the beginning of the Census operation to 4 or 6 times of the payroll volume during its peak period.* Assigned to manage Census Bureau's National Crime Victimization Survey, a complex and sensitive assignment requiring a field rep to contact selected households and collect wide gamut of crime information from respondents, I routinely completed monthly assignments on time and accurately as required by the Census regulation. Among all the rules of the survey, top priority is given to guard the respondents' personal identifiable information against unwanted disclosure.

* Secured a $4.9 million military aircraft engines spares business from Taiwan in three-week's time under extreme adversity and a fierce competition.* Forged a successful and trusting relationship with Taiwan HQ Air Force Commander who signed a trilateral Basic Ordering Agreement. A feat failed by both Honeywell Corporation and Aero Precision Industries for 10 and 6 years respectively.* Assisted Aero Precision Industries to mend the business relationship with its most important supplier, and avoided a potentially detrimental loss of business amounted to 50% of API's previous year's annual revenue.

* Built influential business relationship with challenging customers and grew business to exceed budget.* Effectively utilized company or suppliers engineering resources to provide consultation to customers with their engineering design projects, which resulted in shortened product development cycle, thus accelerated the new product to market early.* Leveraged complicated multilateral business relationships among suppliers, supplier representatives, and customers to discover and develop under-penetrated accounts.

* Managed the redesign of critical parts of a wafer etch system with constrained requirements. The launch of the redesigned engineering parts greatly improved the wafer process quality, productivity, and customer satisfaction.* Managed an engineering joint development program of an advanced interferometer end point subsystem for the etch chamber, which resulted in increased wafer throughput.* Managed product releases of a new microwave stripper module for etch tools, increasing the market share of both poly-silicon and metal etch tools.* Led a team of engineers to establish first detailed design review standards for etch chamber parts design, which resulted in decreased design error and shortened development time.

* Revitalized space-lift range Transition and Turnover working group, paving the way for vital range equipment delivery. Managed the delivery, installation and certification of over $ 1 billion in new range capability. Prioritize $32 million budget in engineering development projects and simultaneously satisfied space-lift range customers' requirements under austere budget constraints.* As assistant air attache at the U.S. Embassy in Beijing China, I escorted the Chinese Air Force Chief of Staff on his first ever visit to the United States touring Air Force Academy, Air War College, USAF HQ, and select U.S. Air Bases,* As a foreign military sales manager at the Air Force Headquarters, I coordinated with the State Department and foreign country representatives selling F-16 fighter aircraft to Pakistan and Indonesia.* Succeeded in convincing a team of 30 irate Taiwanese congressional representatives of the value and validity of their $5.9 billion of 150 F-16 fight aircraft purchase from the U.S. government, saving the $5.9 billion foreign military sales program from being cancelled by the Taiwanese government.* Managed all systems engineering and integration activities of $250 million-plus F-16 avionics by creating and implementing an innovative team report system to identify and resolve potential program issues before they became unmanageable.