Lauren Lobdell Email & Phone Number

Responsible for leading the Customer Success department within The Princeton Review's Institutional business unit. I continue to support our Tutor.com client base across verticals including higher education, K-12, military/government, employee benefits partners, and public libraries. Additionally, my team supports the broader portfolio of institutional products and services available through The Princeton Review, including test preparation services, professional development services and more. The CS department manages the customer onboarding process, service fulfillment, client support, relationship management, partner engagement and ongoing account management for our client partnerships. We strive to support learners of every age with the highest quality education technology services through dedicated and consultative work with our incredible institutional partners.

Responsible for managing the client services team for institutional partnerships including colleges, universities, public libraries, government, corporations, and K12 schools, as well as directly maintaining client relationships and service for key and strategic accounts.

Responsible for leading the client services team working with partners in higher ed, K12, military, government, corporate, and public library sectors, as well as directly maintaining client relationships and service for key and strategic accounts.

Responsible for managing the client services team for higher ed and corporate partnerships, as well as directly maintaining client relationships and service for key and strategic accounts.

Greater New York City Area

Managing client relationships across multiple sectors including public libraries, higher ed and corporate partnerships. Responsible for the implementation of new programs as well as account management of existing programs for assigned client accounts.

Responsible for the outreach and client support for a portfolio of Tutor.com's public library, corporate and college accounts.

Ny, Ny

Orange, Ct

Developed a strong sales background in high-end retail market; Consulted in best design and preservation methods for customers' artwork; Gained valuable customer service experience; Coordinated the production and inventory of client merchandise.

Newark, Delaware

Coordinated props for all scenes of independent feature film; Worked with script and production keys to facilitate time and continuity of shooting schedule; collaborated with Production Designer to produce aesthetic of sets.

Master Of Arts, Cinema Studies

Bachelor Of Arts, English

Activities and Societies: National Honor Society, Study Abroad Teaching Assistant