- Leads change management, communications and culture for Chick-fil-A’s Supply Chain (SC) Transformation, including strategy development and execution for core audiences: Staff, Executive Leadership and Chick-fil-A restaurant Operators- Consults on change management strategies, best practices and implementation to program leaders across SC in support of new capability and technology rollouts

- Led communication strategy and execution for Chick-fil-A’s distribution network, including executive communications for Sr. Vice President of Supply Chain Procurement & Operations, Supply Chain Staff communications, and chain-wide Chick-fil-A restaurant and Operator communications around distribution strategy, programs and run-the-business updates. - Developed and launched employer branding, marketing and communications strategies for two newly launched subsidiaries, Bay Center Foods and Chick-fil-A Supply, including: the launch of both company websites, Chick-fil-A Supply® employer-branding advertising campaign, Staff communications strategies for multiple brand-new audiences, and Chick-fil-A restaurant Operator communications strategies (as a customer for the first time).

- Led communications strategy, planning, messaging and execution for Chick-fil-A, Inc.’s Supply Chain, including chain-wide communications to >2,000 Restaurants and Operators, departmental staff and partners- Led executive communications for the Chief Procurement Officer and Sr. Vice President – Supply Chain Procurement, and the Sr. Vice President – Supply Chain Operations- Owned crisis and event-related communications for Supply Chain, including 24/7 on-call responsibility

- Stewarded Chick-fil-A’s reputation at the enterprise level through strategic Public Affairs planning, consumer research, media monitoring and communication, with topics including menu/nutrition, animal welfare and corporate social responsibility- Developed enterprise-level communications strategies, messaging and tactics to protect the brand and build the company’s reputation (e.g., scholarship relaunch; publication of Animal Wellbeing Standards)- Served as a strategic communications adviser to senior leadership, corporate staff and restaurant Operators/franchisees on political, social and other reputation-related issues and crises

- Led strategic, enterprise-level communications for global sustainability platform as part of the corporate brand and reputation team, including executive communications support for the Chief Sustainability Officer (CSO) and Corporate Vice President, EH&S; sustainability-related inputs to Investor Relations; executive content for sustainability reports, speeches and articles, etc.- Led the branding and launch of Dow’s groundbreaking 2025 Sustainability Goals, including development of Goal-related messaging, iconography, web/intranet content, and other collateral; digital launch events; media relations; multi-platform social media engagement; and engagement of 50,000+ employees and thousands of retirees worldwide- Drove executive visibility and thought-leader positioning for CSO via prioritization and management of speaking opportunities, presentations, media relations opportunities (e.g., bylines/blog writing, interviews) and social media engagement- Collaborated across large, matrixed organization to integrate sustainability into corporate, regional and business value propositions and drive growth, while simultaneously attracting, retaining and inspiring employees worldwide- Promoted Dow’s reputation as a leading sustainable brand and thought leader across all channels, including serving as primary media interface/spokesperson and digital/social media strategist across the platform, managing direct editorial relationships, content calendars, employee social media ambassador network and engagement on internal social media platform- Managed communications for external sustainability collaborations, including landmark partnership with The Nature Conservancy and strategic educational initiatives (e.g., flagship relationship with University of Michigan and 17 other universities worldwide

- Led communications for global business unit, including executive communications support for general manager, marketing communications across seven market segments and internal communications/employee engagement initiatives- Launched the global mining platform, streamlining cross-business capabilities/solutions to build brand awareness in a new market - Branded and launched 5+ new product lines/line extensions, winning an industry award and growing the business- Engaged global employees in growth strategy via announcements, newsletters, broadcasts and recognition campaigns

- Led communications for the division’s six business units in the region, including executive communications for regional general manager, customer communications/events, media relations, marketing collateral development and employee communications

- Managed business and marketing communications for Propylene Oxide/Propylene Glycol business and newly launched Oil & Gas business unit, and led transition to new Dow Automotive Systems brand

- Provided support for award-winning Human Element campaign and business branding initiatives, including research on campaign’s impact on recruiting and development of new brand standards- Later began supporting the newly formed Dow Oil & Gas business unit, serving as a communications adviser to the general manager, developing internal and marketing communications, and managing media relations

- Supported both internal and external communication initiatives, including co-producing the monthly internal newsletter; writing articles for the FY07 annual report; writing/editing other communications, including customer newsletter and intranet site content; and planning events

- Helped plan and implement corporate events – from small, internal meetings to large industry engagements- Collaborated with event planners and team leaders to plan and produce cocktail receptions, conferences, recruiting and diversity events, formal client dinners and other events for 12 to more than 300 attendees

Corporate Social Responsibility (CSR) researcher under Dr. Mary Ann Ferguson at the University of Florida