• Conducted in-depth analysis of project data, identifying inefficiencies and bottlenecks in workflows, resulting in a 14% increase in operational efficiency.• Developed and maintained data-driven dashboards and reports to provide actionable insights to senior management, enabling informed decision-making.• Collaborated with project managers to streamline budget allocation and resource utilization, leading to a 5%-10% reduction in project costs.• Evaluated market trends and competitor performance to provide strategic recommendations for product development and service enhancements.

• Played a key role in solving customer issues and inquiries related to the Pred software, providing prompt and effective resolutions to ensure high levels of customer satisfaction.• Integrated medical devices with the Pred platform using DICOM, ensuring that data from different devices could be accurately captured, processed, and utilized by healthcare professionals and patients.• Collaborated closely with developers to discuss client requests related to changes and updates in the platform, and identified innovative solutions that aligned with business objectives and technical feasibility.• Developed documentation, including user manuals and training materials to enhance user experience and support knowledge transfer.