- Collaborate directly with clients to ascertain their needs and establish project scope.- Organize project timelines and allocate necessary resources.- Conduct nationwide travel to meet clients on-site.- Engage with client staff at all levels to coordinate and communicate project details.- Determine specific software, hardware, and network requirements tailored to client needs.- Provide independent and objective advice on technology implementation.- Develop and implement solutions agreed upon with clients.- Oversee the procurement of systems as required.- Design, test, and implement new systems, ensuring robust functionality and integration.- Analyze clients' business processes and technical specifications to deliver customized services.- Demonstrate expert-level proficiency in system administration, including managing server infrastructure, network configurations, backups, and security protocols.- Utilize a deep understanding of IT systems to optimize client operations and enhance system reliability, security, and performance.

- Collaborate directly with clients to ascertain their needs and establish project scope.- Organize project timelines and allocate necessary resources.- Conduct nationwide travel to meet clients on-site.- Engage with client staff at all levels to coordinate and communicate project details.- Determine specific software, hardware, and network requirements tailored to client needs.- Provide independent and objective advice on technology implementation.- Develop and implement solutions agreed upon with clients.- Oversee the procurement of systems as required.- Design, test, and implement new systems, ensuring robust functionality and integration.- Analyze clients' business processes and technical specifications to deliver customized services.- Demonstrate expert-level proficiency in system administration, including managing server infrastructure, network configurations, backups, and security protocols.- Utilize a deep understanding of IT systems to optimize client operations and enhance system reliability, security, and performance.

- Respond to functional and technical elements of RFIs/RFPs- Develop relationships with clients through managing and interpreting their requirements- Maintain professional and technical knowledge base by reviewing documentation- Contribute to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives- Make technical presentations and demonstrate how a product meets client needs

- Install, configure, and test all Spok products- Set up database servers, application servers, and workstations as required- Implement and troubleshoot issues and problems discovered at client locations- Provide face-to-face and web-based training- Assist in the development of training materials, technical/troubleshooting manuals, and user guides- Manage customer relationships effectively- Document and report on processes, standards, projects, problems, etc.- Travel up to 90% within the USA and Canada to client locations

- Use mechanical aptitude with manual dexterity & hand/eye coordination to use various small hand tools with microelectronics- Assemble devices in an aseptic/clean room environment- Complete production data sheets, time sheets, incident orocess- Use basic laboratory equipment