Luca Cacciatori Email & Phone Number

July 2000 – Present (21 years) Italtel, MIlanoSystem Integration Leader, for to the Challenger Italian Operators market, full time on Fastweb solutions (still in progress), on Atlanet and Albacom/BT Italia ones, for limited periods. From January 2007 to December 2010, System Integration Leader on ENI solutionsFollowing the main responsibilities of the System Integration Leader:• Support and assist Offering/Accounting functions in the preparation of Commercial Bids, particularly : identifying costs, scope and constraints of the design, testing strategy, and delivery phases of the offered solutions and services. • Responsible and main Customer point of contacts for all the Technical aspects risen during the acceptance and the delivery phases • SME, Subject Matter Expert for network solutions based on third-party products when Italtel plays the role of System Integrator and Prime Contractor. • Responsible for the coordination and management of a team dedicated to support the customer in order to ensure that the target goals will be achieved in a timely and costly manner. This team proved to be instrumental for the successful delivery of several network solutions.• Responsible of the team assigned • Responsible for the continuation Post Sale Support for the delivered solution/services Particularly: responsible of the Tier-4 Customer Support role, bridging Technical Support and R&D function.