Lisa Carlin work email
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I learned early on in my career that what motivates me is finding a better way. Whether I’m striving for effective project management, flawless execution, successful collaboration or operational scalability, I’m always driven to improve processes and increase my team’s potential. As an experienced professional specializing in operational excellence, I’ve always chosen to work for brands that motivate and inspire me. Most recently, I’ve had the pleasure of bringing my talents to the entertainment industry. Outgoing, friendly and approachable are adjectives my colleagues use to describe me. As a cross-team leader, I have a passion for developing strong partnerships with my peers, supervisors, clients and customers. I find nothing more rewarding than creating professional and personal connections that follow throughout my career. I truly love building teams and reaching success after success with them. My team members are strengthened through consistent training, coaching, leadership and feedback, and their career growth and promotions are among my greatest accomplishments.
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Director, Brand & CreativeEpsilon Oct 2015 - PresentIrving, Texas, Us -
Sr. Manager, Marketing OperationsRedbox Jun 2013 - Aug 2015Oakbrook Terrace, Illinois, Us* Manage a brand budget of $3MM.* Lead a team of three in a matrix environment of 10+ teams to effectively collect business requirements, project manage, and influence and deliver on marketing initiatives for 150 projects per quarter.* Standardized project processes by 30% by removing inconsistencies and creating a stable, forward-looking environment, which ensured flawless executions of all marketing projects, including a brand refresh and mobile-responsive website launch. -
Sr. Manager Of Partner Relations And Customer SuccessRedbox Aug 2012 - Jun 2013Oakbrook Terrace, Illinois, Us* Presented with the quarterly President’s Award for exemplary performance and achievements in customer success.* Single-handedly onboarded and trained all new clients, driving $500K (~75K tickets) in inventory. * Managed the successful launch of two beta markets, with 55 signed ticketing partners. * Identified 100+ business needs while balancing immediate and long-term strategies from my clients’ product feedback. In turn, worked cross-functionally with QA, technology and product to document requirements and obtain scope clarity. -
Senior Manager Of Marketing And Sales OperationsHightail Jun 2010 - Aug 2012San Mateo, California, Us* Managed contract negotiations, integration and training of seven systems, which led to operational efficiencies of approximately 30% per system within the sales and marketing channels. * Managed inside Sales team of 10 to 60% year-over-year growth in the absence of head of sales, while exceeding my departmental KPIs by 10%. -
Director Of Call Center OperationsTicketmaster Dec 2008 - Jun 2010Beverly Hills, California, Us* Conceived and led wellness initiative, which increased employee retention and reduced turnover rate to less than 2% per quarter.* Directly responsible for the professional development of three managers, five supervisors and more than 60 representatives.* Escalated critical issues and implemented strategies for the timely resolution of the NFL Ticket Exchange platform, which prevented the loss of $3MM in ticket inventory. -
Director Of Operations, Customer CareTicketsnow.Com Dec 2003 - Dec 2008* Provided subject-matter expertise to a cross-functional team that included Business Development, Product Management, Engineering, Marketing and Customer Support teams, for the creation of new platforms and programs.
Frequently Asked Questions about Lisa Carlin
What company does Lisa Carlin work for?
Lisa Carlin works for Epsilon
What is Lisa Carlin's role at the current company?
Lisa Carlin's current role is Director, Brand and Creative.
What is Lisa Carlin's email address?
Lisa Carlin's email address is lc****@****dia.com
What is Lisa Carlin's direct phone number?
Lisa Carlin's direct phone number is +163020*****
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