Luc Casterman
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Luc Casterman Email & Phone Number

Certified coach and trainer in the retail business. Sales efficiency through customer experience. at one2many sprl
Location: Brussels Metropolitan Area, Belgium 15 work roles 14 schools
1 work email found @one2many.be LinkedIn matched
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Current company
Role
Certified coach and trainer in the retail business. Sales efficiency through customer experience.
Location
Brussels Metropolitan Area, Belgium
Company size

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Luc Casterman is listed as Certified coach and trainer in the retail business. Sales efficiency through customer experience. at one2many sprl, a with 1 employees, based in Brussels Metropolitan Area, Belgium. AeroLeads shows a work email signal at one2many.be and a matched LinkedIn profile for Luc Casterman.

Luc Casterman previously worked as Certified coach & trainer in the retail business. Sales efficiency through customer experience. at One2Many Sprl and We coach and train, you realize your objectives at Teach-Up.Solutions. Luc Casterman holds Insights Discovery Accredited Practitioner, Certified from Insights Discovery.

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{first}@one2many.be
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Profile bio

About Luc Casterman

Trainer and certified coach for 17 years, I help Belgian and French retail players to increase their sales and the customer satisfaction rate .To achieve these concrete results, I include various personal development tools in my training and coaching.My promise:Empower your employees with the tools for successful sales.And, a successful sale, in my view, is when the customer is more eager to buy (pull) rather than the sales person want to sells (push).My objective:help sales persons to become aware of the importance of verbal and non-verbal communication during a sale conversation, teach the appropriate techniques and then coach them in the field for skills optimisation.My expertise:train with humor, coach in benevolence and continue to learn to transmit always better.My belief:selling is rarely something innate. It is an art that can be learned and mastered. Training and practicing are the solutions to get there.Active for 12 years as a trainer, I train an average of 800 sales persons per year for brands such as Apple, Microsoft, Google, HP and for retailer brands such as Vanden Borre, Media Markt, Carrefour, Krëfel, Switch, Lab9, .. .Certified coach since 2018, I am now completing my training more and more with field coaching.My clients say about me:"Our groups of sales persons are in good hands with Luc""I (a participant) have just discovered what the real skills of good sellers are. I can't wait to apply them as soon as possible""The DISC method and NLP really help sell better. I would never have discovered it without this training.""When is the next training?"and my favorite quote ... "If it's Luc the trainer, then I sign up!"I train and coach indifferently in French, Dutch and English.

Listed skills include Online Advertising, Management, Marketing, Strategy, and 35 others.

Current workplace

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one2many sprl
One2Many Sprl
Certified coach and trainer in the retail business. Sales efficiency through customer experience.
Brussels, BE
Website
Employees
1
AeroLeads page
15 roles

Luc Casterman work experience

A career timeline built from the work history available for this profile.

Certified Coach And Trainer In The Retail Business. Sales Efficiency Through Customer Experience.

Brussels, Be

Certified Coach & Trainer In The Retail Business. Sales Efficiency Through Customer Experience.

Current

Braine-Le-Château

one2many offers a large catalog of training and coaching sessions to help you achieve your objectives in terms of sales, customer satisfaction, ... but also to increase the satisfaction of your staff.* From scratch creation of trainings & coaching session for individuals & teams.* Sales & Products training for retailers (MediaMarkt, Vanden Borre, Krëfel, FNAC, Cora, Independent, ...) where the main goal is to highlight the advantages for the customers to sell better, meaning improving the customers experience for the customer and the sales person .* Coaching for enterprise & private* Sales Manager or Key Account Manager ad-interim for vendors active in the retail businessCurrently, we are working on missions for Apple (Belgium & France), Philips, Nest (Belgium & France), Microsoft, HP, LG, Acer, Asus and making customized trainings directly for retailers like Vanden Borre & Media Markt

Feb 2008 - Present

We Coach And Train, You Realize Your Objectives

Current

Région De Bruxelles, Belgique

Un large catalogue de formations pour tout public, suivi par du coaching.Prendre le temps de se poser, de se former, de (se faire) coacher et de profiter de chaque opportunité de la vie. Teach-up.solutions vous propose un mix intéressant entre formations et coaching. Pas de barrière que des possibilités pour avancer pas à pas dans nos vies quelles soient privées, professionnelles, trop mixtes ou pas assez mixtes.

Aug 2018 - Present

Apple Certified Sales Trainer

Current

Belgium / Luxembourg

Authorized & certified Sales Trainer for Apple courses (including product & sales knowledge).Trainings are conducted in French, Dutch or English.

Mar 2008 - Present

Master Trainer

Current

Belgique

Mission based products & sales trainings. Improve the sales skills of newly hired persons.

Mar 2008 - Present

Volunteer Coach

Belgique

▶ ️ In 2019, Wallonia totaled 2932 bankruptcies. At the national level, 11,817 companies filed the balance sheet (+ 10.3% compared to 2018). This without counting on the Covid crisis that has been affecting entrepreneurs for several months: mid-August, 30% of the companies surveyed felt that bankruptcy was possible, likely, even very likely.Despite the evolution of mentalities, bankruptcy remains stigmatizing and the initiatives that exist focus mainly on the financial, legal and economic aspects.✅ Reload Belgium aims to provide a personalized framework based on the psychological and personal consequences of bankruptcy: degraded self-image, look at others, difficulties to revive ...Goal ? Stroke the negative spiral and promote a constructive approach and posture.Thanks to its volunteer networks, Reload accompanies free entrepreneurs in bankruptcy to revive in a new entrepreneurial or salary project.Reload offers an approach and tools to get out of the dead ends and bounce back to get better.✔️ individual coaching: break the isolation and identify the needs by individual and custom support by a professional coach✔️ Codevelopment groups: stimulate sharing and providing solidarity in active mode within a group of entrepreneurs living a similar situation✔️ Personalized Training: Prepare the rebound by adapted and specific training such as leadership, personal marketing, business management, ...✔️ mentoring: maintain benefits and be stimulated thanks to the network of a mentor dedicated to the rebound contractorReload reaches your hand to the self-employed from Belgium, regardless of their profession, and who are prey to bankruptcy or at the cessation of activities.www.reloadbelgium.org

Jul 2021 - Jul 2023

Trainer & Coach @Google Digital Atelier

Becentral

Make an appointment & visit us @BeCentreal (Bxl Central Station).Follow one of our training or coaching session for starters and business owners at Google Atelier Digital in Brussels. Together with the other trainers & coachs, we will advice inform you the best way we can!

Apr 2018 - Dec 2018

Business Partner & Trainer

Région De Bruxelles, Belgique

Méthode DISC appliquée aux vendeurs et managers en retail.

Mar 2017 - Aug 2018

Marketing Director

Market the microsoft online products and services like MSN.be, Windows Live Messenger, Windows Live Hotmail... and many other :)Manage the Marketing team and marketing budgets

Jan 2007 - Jan 2008

Information Services Lead Msn.Be

Manage the team in charge of MSN.beManage the content & the budgets for MSN.beManage relationships with content partners.

Apr 2006 - Jan 2007

Xbox & Games For Windows Product Manager

* Promote and evangelize the channel to push the Xbox console* Set up of marketing actions to increase our share of voice in the media and in the press* Manage all the Press relations regarding Xbox and Xbox 360* Manage & coordinate the launch of the new Xbox 360

Jul 2004 - Apr 2006

Product Manager Pc & Mac Segment, Home & Entertainment Division

* Management of a full range of products sold by the Retail (Windows, Office, keyboards, mice, PC Games, Consumer Software, Office for Mac, )* Setup of marketing activities, promotions, bundles, communication, contacts with the press to increase the sales numbers* Daily contacts with the IT distributors, retail channel and MS European Operations center to organize and optimize the business.

Aug 2000 - Jul 2004

Marketing Director

* Head of the Marketing during the launch of the company in Belgium * Website: creation of the site and of the co-branding offers, * Management of the communication budgets: outdoors, TV spots, direct mailings

May 2000 - Aug 2000

Marketing & Sales Manager

* Head of the Marketing & Sales strategy for the launch in order to promote Wanadoo as a new brand in Belgium (After that France Telecom has bought EuroNet Internet)* Head of the Sales Team (10 People): Sales of connections products and services* Head of the Wanadoo portal website (6 People): content definition and buying, co-branding actions * Head of the Communication budget: Tv, radio, outdoors, web advertising,

Sep 1997 - Apr 2000
14 education records

Luc Casterman education

Insights Discovery Accredited Practitioner, Certified

Insights Discovery

With Insights Discovery, we empower people, teams, leaders and organizations to better understand themselves. This is where business.

Hypnothérapeute, Health And Wellness, General

Institut Milton H. Erickson De Belgique

https://www.imheb.be/formations-techniques-hypnose-ericksonienne-belgique/

Praticien Pnl, Certifié

Centre Amphibie

Activities and Societies: Via Fédération IN

Certified By Coaching Ways, Icf Pcc Certification In Progress, Coaching, Actp

Coaching Ways (Certified By)

Formation en coaching. Niveau ACTP obtenu, certification PCC en cours (500h de coaching nécessaire pour obtention).

Certified Trainer

Aec-Disc

The AEC DISC©® Method is the only method on the market to combine Carl JUNG’s Psychological Types, William MARSTON’s original DISC survey.

Accompagnement Sur Le Burn Out Grâce À La Pnl

Activities and Societies: Situer les nouveaux syndromes (Burnout, etc.) dans le champ des risques psychosociaux et leurs enjeux au regard.

Technicien Pnl: Niveau 2, Programmation Neuro-Linguistique

Activities and Societies: Obtention des compétences permettant de développer une relation humaine efficace et équilibrée dans et hors de.

Formation At : Process Communication Model, En Cours

Cfip

Il n'est pas toujours aisé d'entrer en relation avec des personnalités différentes de la nôtre. Le Process Communication Model® (PCM) est.

Technicien Pnl: Niveau 1

Obtention des compétences permettant de développer une relation humaine efficace et équilibrée dans et hors de leur contexte.

Gérer Le Changement

Comprendre, analyser ce que génère le changement: Mieux comprendre les différents types de réactions face au changement (la roue de.

Les Bases De La Pnl

Formation de 4 jours sur les bases de la PNL pour communiquer efficacement, définir ses objectifs, se comprendre et avoir un impact sur sa.

Ingénieur Industriel En Électronique, Ingénieur Industriel Option Electronique

Ecam

Scientifique A

Aeb
FAQ

Frequently asked questions about Luc Casterman

Quick answers generated from the profile data available on this page.

What company does Luc Casterman work for?

Luc Casterman works for one2many sprl.

What is Luc Casterman's role at one2many sprl?

Luc Casterman is listed as Certified coach and trainer in the retail business. Sales efficiency through customer experience. at one2many sprl.

What is Luc Casterman's email address?

AeroLeads has found 1 work email signal at @one2many.be for Luc Casterman at one2many sprl.

Where is Luc Casterman based?

Luc Casterman is based in Brussels Metropolitan Area, Belgium while working with one2many sprl.

What companies has Luc Casterman worked for?

Luc Casterman has worked for One2Many Sprl, Teach-Up.Solutions, Apple On Behalf Of One2Many Srl, Think And Go, and Reload Belgium.

How can I contact Luc Casterman?

You can use AeroLeads to view verified contact signals for Luc Casterman at one2many sprl, including work email, phone, and LinkedIn data when available.

What schools did Luc Casterman attend?

Luc Casterman holds Insights Discovery Accredited Practitioner, Certified from Insights Discovery.

What skills is Luc Casterman known for?

Luc Casterman is listed with skills including Online Advertising, Management, Marketing, Strategy, Sales, Training, Crm, and Retail.

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