Luc Casterman Email and Phone Number
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Luc Casterman personal email
Trainer and certified coach for 17 years, I help Belgian and French retail players to increase their sales and the customer satisfaction rate .To achieve these concrete results, I include various personal development tools in my training and coaching.My promise:Empower your employees with the tools for successful sales.And, a successful sale, in my view, is when the customer is more eager to buy (pull) rather than the sales person want to sells (push).My objective:help sales persons to become aware of the importance of verbal and non-verbal communication during a sale conversation, teach the appropriate techniques and then coach them in the field for skills optimisation.My expertise:train with humor, coach in benevolence and continue to learn to transmit always better.My belief:selling is rarely something innate. It is an art that can be learned and mastered. Training and practicing are the solutions to get there.Active for 12 years as a trainer, I train an average of 800 sales persons per year for brands such as Apple, Microsoft, Google, HP and for retailer brands such as Vanden Borre, Media Markt, Carrefour, Krëfel, Switch, Lab9, .. .Certified coach since 2018, I am now completing my training more and more with field coaching.My clients say about me:"Our groups of sales persons are in good hands with Luc""I (a participant) have just discovered what the real skills of good sellers are. I can't wait to apply them as soon as possible""The DISC method and NLP really help sell better. I would never have discovered it without this training.""When is the next training?"and my favorite quote ... "If it's Luc the trainer, then I sign up!"I train and coach indifferently in French, Dutch and English.
One2Many Sprl
View- Website:
- one2many.be
- Employees:
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Certified Coach And Trainer In The Retail Business. Sales Efficiency Through Customer Experience.One2Many SprlBrussels, Be -
Certified Coach & Trainer In The Retail Business. Sales Efficiency Through Customer Experience.One2Many Sprl Feb 2008 - PresentBraine-Le-Châteauone2many offers a large catalog of training and coaching sessions to help you achieve your objectives in terms of sales, customer satisfaction, ... but also to increase the satisfaction of your staff.* From scratch creation of trainings & coaching session for individuals & teams.* Sales & Products training for retailers (MediaMarkt, Vanden Borre, Krëfel, FNAC, Cora, Independent, ...) where the main goal is to highlight the advantages for the customers to sell better, meaning improving the customers experience for the customer and the sales person .* Coaching for enterprise & private* Sales Manager or Key Account Manager ad-interim for vendors active in the retail businessCurrently, we are working on missions for Apple (Belgium & France), Philips, Nest (Belgium & France), Microsoft, HP, LG, Acer, Asus and making customized trainings directly for retailers like Vanden Borre & Media Markt -
We Coach And Train, You Realize Your ObjectivesTeach-Up.Solutions Aug 2018 - PresentRégion De Bruxelles, BelgiqueUn large catalogue de formations pour tout public, suivi par du coaching.Prendre le temps de se poser, de se former, de (se faire) coacher et de profiter de chaque opportunité de la vie. Teach-up.solutions vous propose un mix intéressant entre formations et coaching. Pas de barrière que des possibilités pour avancer pas à pas dans nos vies quelles soient privées, professionnelles, trop mixtes ou pas assez mixtes. -
Apple Certified Sales TrainerApple On Behalf Of One2Many Srl Mar 2008 - PresentBelgium / LuxembourgAuthorized & certified Sales Trainer for Apple courses (including product & sales knowledge).Trainings are conducted in French, Dutch or English. -
Master TrainerThink And Go Mar 2008 - PresentBelgiqueMission based products & sales trainings. Improve the sales skills of newly hired persons. -
Volunteer CoachReload Belgium Jul 2021 - Jul 2023Belgique▶ ️ In 2019, Wallonia totaled 2932 bankruptcies. At the national level, 11,817 companies filed the balance sheet (+ 10.3% compared to 2018). This without counting on the Covid crisis that has been affecting entrepreneurs for several months: mid-August, 30% of the companies surveyed felt that bankruptcy was possible, likely, even very likely.Despite the evolution of mentalities, bankruptcy remains stigmatizing and the initiatives that exist focus mainly on the financial, legal and economic aspects.✅ Reload Belgium aims to provide a personalized framework based on the psychological and personal consequences of bankruptcy: degraded self-image, look at others, difficulties to revive ...Goal ? Stroke the negative spiral and promote a constructive approach and posture.Thanks to its volunteer networks, Reload accompanies free entrepreneurs in bankruptcy to revive in a new entrepreneurial or salary project.Reload offers an approach and tools to get out of the dead ends and bounce back to get better.✔️ individual coaching: break the isolation and identify the needs by individual and custom support by a professional coach✔️ Codevelopment groups: stimulate sharing and providing solidarity in active mode within a group of entrepreneurs living a similar situation✔️ Personalized Training: Prepare the rebound by adapted and specific training such as leadership, personal marketing, business management, ...✔️ mentoring: maintain benefits and be stimulated thanks to the network of a mentor dedicated to the rebound contractorReload reaches your hand to the self-employed from Belgium, regardless of their profession, and who are prey to bankruptcy or at the cessation of activities.www.reloadbelgium.org -
Trainer & Coach @Google Digital AtelierGoogle On Behalf Of Bloovi Me Apr 2018 - Dec 2018BecentralMake an appointment & visit us @BeCentreal (Bxl Central Station).Follow one of our training or coaching session for starters and business owners at Google Atelier Digital in Brussels. Together with the other trainers & coachs, we will advice inform you the best way we can! -
Business Partner & TrainerFoster & Little Mar 2017 - Aug 2018Région De Bruxelles, BelgiqueMéthode DISC appliquée aux vendeurs et managers en retail. -
Marketing DirectorMicrosoft - Online Service Group (Aka Msn) Jan 2007 - Jan 2008Market the microsoft online products and services like MSN.be, Windows Live Messenger, Windows Live Hotmail... and many other :)Manage the Marketing team and marketing budgets -
Information Services Lead Msn.BeMicrosoft Belux Apr 2006 - Jan 2007Manage the team in charge of MSN.beManage the content & the budgets for MSN.beManage relationships with content partners. -
Xbox & Games For Windows Product ManagerMicrosoft Jul 2004 - Apr 2006* Promote and evangelize the channel to push the Xbox console* Set up of marketing actions to increase our share of voice in the media and in the press* Manage all the Press relations regarding Xbox and Xbox 360* Manage & coordinate the launch of the new Xbox 360 -
Product Manager Pc & Mac Segment, Home & Entertainment DivisionMicrosoft Belgium Aug 2000 - Jul 2004* Management of a full range of products sold by the Retail (Windows, Office, keyboards, mice, PC Games, Consumer Software, Office for Mac, )* Setup of marketing activities, promotions, bundles, communication, contacts with the press to increase the sales numbers* Daily contacts with the IT distributors, retail channel and MS European Operations center to organize and optimize the business. -
Marketing DirectorStepstone May 2000 - Aug 2000* Head of the Marketing during the launch of the company in Belgium * Website: creation of the site and of the co-branding offers, * Management of the communication budgets: outdoors, TV spots, direct mailings -
Marketing & Sales ManagerWanadoo Sep 1997 - Apr 2000* Head of the Marketing & Sales strategy for the launch in order to promote Wanadoo as a new brand in Belgium (After that France Telecom has bought EuroNet Internet)* Head of the Sales Team (10 People): Sales of connections products and services* Head of the Wanadoo portal website (6 People): content definition and buying, co-branding actions * Head of the Communication budget: Tv, radio, outdoors, web advertising, -
Product Support EngineerSony Belgium Jan 1993 - Sep 1997
Luc Casterman Skills
Luc Casterman Education Details
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Insights DiscoveryCertified -
Institut Milton H. Erickson De BelgiqueHealth And Wellness, General -
Centre AmphibieCertifié -
Coaching Ways (Certified By)Actp -
Aec-DiscCertified Trainer -
Accompagnement Sur Le Burn Out Grâce À La Pnl -
Programmation Neuro-Linguistique -
CfipEn Cours -
Technicien Pnl: Niveau 1 -
Gérer Le Changement -
Les Bases De La Pnl -
Diplôme En Administration Des Entreprises -
EcamIngénieur Industriel Option Electronique -
AebScientifique A
Frequently Asked Questions about Luc Casterman
What company does Luc Casterman work for?
Luc Casterman works for One2many Sprl
What is Luc Casterman's role at the current company?
Luc Casterman's current role is Certified coach and trainer in the retail business. Sales efficiency through customer experience..
What is Luc Casterman's email address?
Luc Casterman's email address is lu****@****many.be
What schools did Luc Casterman attend?
Luc Casterman attended Insights Discovery, Institut Milton H. Erickson De Belgique, Centre Amphibie, Coaching Ways (Certified By), Aec-Disc, Ressources Formation, Institut Ressources Formations Pnl, Cfip, Institut Ressources Formations Pnl, Institut Ressources Formations Pnl, Institut Ressources Formations Pnl, Université Catholique De Louvain, Ecam, Aeb.
What skills is Luc Casterman known for?
Luc Casterman has skills like Online Advertising, Management, Marketing, Strategy, Sales, Training, Crm, Retail, Product Marketing, Negotiation, Product Management, Coaching.
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