Cat Henry Email and Phone Number
Cat Henry personal email
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Cat Henry is a Senior Resource Librarian at Wake County Public Libraries. She possess expertise in library science, reference services, collection development, drupal, wordpress and 10 more skills. Colleagues describe her as "It was my pleasure to serve on the interview committee at Beaufort County (SC) and to select her for the Reference Librarian position from a number of other, competitive applicants. Not only was Laura proficient in reference service, but she was also an approachable and helpful presence at the reference desk. She excelled in strategic reader's advisory and took a genuine interest in all she did. Laura's interest in technology led to her present job with the BCL IT department, where she has quickly adapted to rapid changes in RFID, automated materials handling, the Evergreen open source ILS and what seem to me countless emerging applications. She handles the challenge with good grace, always trying to see at least two sides to any argument. I know this to be the case, because my desk was in the shared office space with Laura and Dr. Stuart Forrest, her supervisor. I can recommend Laura Henry without reservation for both library skill sets in which she excels. Please feel free to contact me for more information at denseatoms@embarqmail.com . Sincerely, Dennis Adams, MLIS, MA Retired Information Services Coordinator (1984-2012) Beaufort County (SC) Library" and "Laura is a hard worker, good learner and handles challenges well. She is versatile and has an excellent work ethic and superior communications skills. Her technical knowledge and experience working with the public, colleagues and other professionals will serve her and her employer well in any job she takes on."
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Senior Resource LibrarianWake County Public Libraries May 2017 - PresentRaleighPretty much the same thing I've been doing, but re-classified. -
Digital LibrarianWake County Public Libraries Mar 2015 - May 2017Raleigh
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Assistant Systems LibrarianBeaufort County Jul 2011 - Mar 2015Beaufort, South CarolinaRegional systems administrator for SC LENDS consortiumLaunched SpiceWorks trouble ticketing system for problem trackingTrained and mentored IT liaisons at five library branchesInstalled, configured and maintained Bibliotheca PC reservation softwareDesigned graphics for the library website (Drupal); updated site informationBuilt attractive, user-friendly intranet using SharePoint 2010In a three-person team, configured and installed 100+ computers at new branch library (includes Mac OSX machines, VMWare View thin clients, and Windows 7 PCs) -
Reference LibrarianBeaufort County Feb 2008 - Jul 2011IT liaison for Beaufort Branch: Resolved issues with library technologyAssisted in migration from III to EvergreenTrained and coordinated library volunteersEstablished volunteer computer assistants at Beaufort BranchPromoted library services and materials through newspaper column, signage, and website -
Circulation ClerkMonroe County Public Library Oct 2005 - Jan 2008Checked in, inspected, and repaired library materialsChecked out items to patronsIssued library cards and explained library policy to new patronsDemonstrated online catalog to customersAssisted patrons in resolving fines and other account issues -
Reference InternMonroe County Public Library May 2007 - Aug 2007Ellettsville, IndianaUtilized a variety of print and online resources to provide reference and readers’ advisory service to children and adults.Assisted patrons in computer use including online searching and database use.Developed annotated booklists for indirect readers' advisory.Evaluated several areas of the collection and suggested new titles for purchase.Suggested books, movies, and music to patrons of all ages. -
Technical Support RepresentativeFrognet Oct 2003 - Jul 2005Assisted customers with troubleshooting Internet connections (Dial-up, DSL, ISDN), web hosting, and emailActed as a point of contact between customers and phone company for DSL issuesCollaborated with managers in training of new hiresTaught computer literacy classes at the public library, including safe online shopping and malware preventionWrote articles for use in FrogNet's internal knowledge baseCalmed frustrated customers to simplify problem resolution
Cat Henry Skills
Cat Henry Education Details
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Library Science -
English
Frequently Asked Questions about Cat Henry
What company does Cat Henry work for?
Cat Henry works for Wake County Public Libraries
What is Cat Henry's role at the current company?
Cat Henry's current role is Senior Resource Librarian.
What is Cat Henry's email address?
Cat Henry's email address is lc****@****ail.com
What schools did Cat Henry attend?
Cat Henry attended Indiana University Bloomington, Ohio University.
What are some of Cat Henry's interests?
Cat Henry has interest in Animal Welfare, Science And Technology.
What skills is Cat Henry known for?
Cat Henry has skills like Library Science, Reference Services, Collection Development, Drupal, Wordpress, Html5, Css, Sharepoint, Troubleshooting, Spiceworks, Technical Training, Linux.
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