Luis Carlos Gonzalez Email & Phone Number

New York, United States

New York, NY, US

Founding member of flume, focusing on flume’s overall Network Operations, deployment, design and Network Support to bring and deliver reliable, affordable and fast internet to the masses.- Engineering and modeling of all logical fiber systems, such as the X/GPON FTTH and FTTB (SMB)- Building the topology that manages Flume Core & Access Networks.

New York, New York, US

• Development and implementation of network infrastructure and topology architecture for start-ups to medium size businesses.
• Advise and collaborate on social network advertising, management and development for clients.
• Deliver presentations that won new and increased existing business to drive revenue and growth for partners.
• Perform regression, integration, platform and performance testing to certify the stability and usability of software systems and network infrastructure.
• Collaborate effectively with project, product and program managers to ensure project deliverables remained on track and aligned with business goals and expectations.

Paris, FR

London, GB

Event ambassador, NYC and tri state area community organizer for local events.

New York, NY, US

New York, NY, US

We believe working with your ISP should be easy, which is why we offer no contracts, user-friendly customer support, and a 100% uptime guarantee. We're changing the telecom game for good

New York, NY, US

• Oversee provisioning and maintenance of over 250 network devices from Cisco Systems/Juniper Networks/Ruckus Wireless
• Investigate, diagnose, and resolve reports of service degradation across 19 office locations
• Responsible for managing datacenter operations in six US markets
• Developed and implemented the network infrastructure and topology architecture for four sites in conjunction with the building architects and designers

New York, NY, US

• Provide first-line expert IT Help Desk services and operational support to WeWork members and staff
• Develop and execute an IT strategy to support the goals of the WeWork technology department
• Document and control IT infrastructure and operational needs based on our SLAs
• Monitor network devices utilization to ensure not only uptime but also performance of the network
• Performed Wi-Fi site surveys and oversaw installation, configuration, and upgrades
• Helped facilitate two datacenter migrations using crucial previous experience

New York, NY, US

• Deployed a Spanish knowledge base and support center to be able to reach our Spanish speaking customers around the globe
• Identify incremental opportunity and programs that help our customers achieve more security and management by using BetterCloud in their Google apps domain
• Conduct meetings with our customers to analyze security and management practices to map out current process, identify inefficiencies and opportunities and uncover and share best practices to promote success
• Troubleshoot, identify and resolve bugs together with the Development Team using Splunk, App Engine logs to determine the cause of the bugs and system malfunctioning and other related issues

West Palm Beach, Florida, US

Dania Beach, FL, US

Santo Domingo, Distrito Nacional, DO

• Assisted customers with issues regarding telephone handsets and other electronic devices.
• Provided troubleshooting for handsets and conducted minimal repairs for clients.
• Signed up new customers and assisted with the installation and operation of their devices.
• Assisted with the testing and new adaptation of handset technology.