Lucia Chavira Email & Phone Number

Los Angeles, CA, US

Montebello, California, United States

• Implement Operations Excellence (OX) Playbook with Process Improvement focus across western region to ensure cultural change and sustainable continuous improvement practices.
• Train bakery leadership teams and associates across all manufacturing departments on Root Cause Problem Solving (RCPS) tools: 5why, fishbone diagram, DMAIC process, REVER project documentation tool, Process Failure.
• Coach three bakery Team Leaders (Production and Maintenance Supervisors) through RCPS projects to ensure full understanding of RCPS tools and process; successfully improved their mastery of the concepts from no prior.
• Develop companywide standardized training material and process documentation for Oracle Data Interface (ODI) processes: Batch, Waste, Lost Time, Run Time, and Finished Goods data entry.
• Collaborate with bakeries to facilitate ODI process group and 1:1 trainings for production associates to ensure production data accuracy in company key metrics.

Diamond Bar, California, United States

• Key leader in roll-out of companywide metric, Effective Output (EO), by providing documentation, project coordination, auditing, and coaching support to 43 plants and internal HQ teams.
• Lead internal audit of production downtime reason code assignment on Efficiency Improvement Tool (EIT) software, to ensure data integrity, accuracy, and compliance with company standards, average 0.31% YTD increased.
• Coached plant management teams in group or 1:1 sessions on EIT software reason code assignments and EO metric implementation.
• Analyzed production KPI data to identify trends and areas of improvement, providing weekly and monthly reports to executive teams.
• Collaborated with cross-functional teams in the creation of automated EO Audit SharePoint site for reducing weekly audit manual working time by 48 hours.

Ontario, California, United States

• ISO 13485 Certified Facility
• Documented product quality/tolerances/measurements by completing AS9102 First Article Inspection Reports.
• Developed Visual Standards and Quality Alerts for non-conforming products according to inspector and/or customer feedback.
• Handled equipment compliance of over 400 tools in accordance with ISO 13485 by performing equipment maintenance and monitoring tool calibration schedule.
• Lead inspector training to ensure completion of updated Visual Standards and Quality Alert communications.

Pomona, CA

• Collaborated with a team of three to organize payroll documents to increase efficiency of payroll transactions.
• Assist payroll technicians with data gathering and entry.
• Assist front desk operators by answering inquiries from staff, faculty, and students.

Jurupa Valley, CA

• Assisted in the creation of master model for Los Angeles County Metropolitan Transportation Authority project to achieve a better documentation of key bus assembly installations.
• Translated vendor drawings to 3D models using Inventor (CAD) to update assembly and installation drawings.
• Conducted test to ensure the efficiency of seal around air intake box and summarized findings in a report with follow up instructions to conduct 𝛥T test.
• Assisted shop mechanics daily to troubleshoot various vehicle issues and develop solutions to repair replacements or redesign component.