VCU Health System ClinicsInfusion, Triage, Clinic Support

Telemetry & Trauma Step-Down

Roles include intent delivery, capacity planning and reporting, Agile product ownership, and project management.

Developed communication and change management strategies, tactics, and content to implement enterprise-wide risk management infrastructure.

Developed strategies to enhance employee morale and engagement, including recognition programs, executive engagement plans, community events, town hall meetings, and employee feedback processes.Provided coaching and feedback to executives.Created enterprise-wide communication strategies, articles, and events to educate employees about new products and innovations. Collaborated to implement and/or execute organizational change strategies, preparing leaders for large changes (e.g., performance management; job restructuring; redeployments).