• Provides Executive Level Support to the SVP and Region Leader of HR• Execute various administrative tasks, including travel arrangements (Domestic & International), scheduling submission and creation of expense reports for multiple leaders• Planned, coordinated, and ensured an organized schedule for the SVP of HR, serving as gatekeeper to manage her time • Ensure and maintain confidentiality of all communications and documentation• Assisted in coordinating team meetings: generated agenda and followed up on action items.• Assisted in gathering data and inputting information for Global Talent Acquisition Team reporting, while ensuring accuracy.

2010 – 2014: Senior Analyst & Writer / Editor, Internal Communications Group• Served as communications lead for Employee Giving Campaign for three consecutive years, collaborating with all levels of upper management and staff to produce talking points, video scripts, animations, posters, management memos and intranet pages • Lead Editor for electronic internal daily email and intranet communications to staff• Created and updated webpages for the IT department intranet site2009 – 2010: Senior Business Operations & Services Analyst, Finance Group• Developed communications strategy wrote, edited and updated management memos, internal daily communications to staff, policies, procedures and intranet content• Created a newsletter for Finance staff to distribute communications from the Chief Financial Officer and highlight individual employees 2005 – 2009: Senior Business Operations & Services Analyst, Office of the Managing Director• Planned communication campaigns, built and updated intranet pages, coordinated scheduling with Integrated Communications including communications support for a new purchasing requisition system • Key participant in level and span of control project for the Chief Operating Officer; developed tool used to capture the results and ensure consistent methodology for accurate reporting • Interviewed and hired an additional team member; trained and delegated work to the employee; reviewed work products prior to submission and publication2003 – 2005: Project Manager, Office of the Associate Executive Director• Provided oversight/consultation on project communications plans for improving business processes • Contributing Editor to daily and monthly employee electronic publications

2002 – 2003: Lead Communications Specialist, Human Resources Group• Developed and implemented protocols of writing and delivering human resources (HR) communications • Created a project plan, researched best practices and conducted usability testing for the HR intranet redesign• Wrote and delivered company-wide HR related emails and intranet pages• Project Manager for the 2002 AARP Employee Service Awards2001 – 2002: Compensation and Benefits Specialist, Human Resources Group• Project Manager for the 2001 AARP Employee Service Awards• Developed customized communications materials for employee benefits programs and the annual open enrollment process to include printed brochures, e-mail, posters and intranet pages• Counseled and advised employees on eligibility for benefits programs and served as liaison between employees and insurance carriers

1997 – 2001: Compensation Analyst, Human Resources Division• Managed HR intranet website• Developed presentations on the compensation process for Board of Directors’ meetings• Managed the Executive Compensation database and administered various stock compensation programs• Produced, analyzed and delivered ad hoc and monthly management reports and corporate EEO-1 reports• Maintained and updated HR records using PeopleSoft1988 – 1997: Business Analyst / HR Liaison, Information Systems & Services Division• Conducted training for middle and senior management on procurement policies and procedures• Designed and produced confidential reports pertaining to salary management, corporate EEO-1 reporting, headcount tracking and financial analysis