Uses the automated circulation system to charge and discharge library materials, compute fines, and maintain patron records.Processes applications for library cards by reviewing required documents and entering patron data into the integrated library system.Sorts and delivers mail and other materials to the appropriate mailboxes.Collects newspapers and returned materials from the library drop box.Prepares and maintains on-line library catalog files as needed.Collects money for library fines, print jobs, and prepares daily cash reports. Processes books and materials by scanning in prior to shelving.Answers telephones, takes messages, and directs callers to appropriate parties.Assists patrons with general inquiries and locates materials on library shelves and delivers them to patrons as needed. Performs routine repairs to damaged or worn library books and materials using tape, glue, or plastic covers as required.Performs light typing and data entry.Collaborates with the librarians in the planning of events to coincide with holidays, and other recognized cultural and literacy-related celebrations.Aids librarians in setting up and running library events.Assists with the opening and closing procedures of the library.Shelves materials by the Chicago Public Library shelving classification as needed.​Creates PowerPoint slides on Canva as needed to display events and achievements happening at North Pulaski Branch.​Attends to off-site outreach as needed to inform residents of events happening at North Pulaski, create new cards for patrons as needed, and create buttons with residents. Collaborated outreach with other branches such as Humboldt Park and Richard M. Daley to do events at businesses such as Prosser Academy, McDonald's, and Mayor Johnsons "Take Back The Block" event.

Identifies key areas of exclusion that exist in sleep health/disorder communities.Advocated for underrepresented groups through community outreach.

Writes blog posts pertaining to idiopathic hypersomnia for sleep-disorders.net for advocacy and awareness.

Tutored students in grades 3rd-5th to help them catch up from learning gaps.Provided homework assistance, academic enrichment, using curriculum and materials provided by HeyTutor.Created an engaging environment that fosters a sense of belonging for students.

Assisted in managing branded social media channels (Twitter, Facebook, Instagram, TikTok) onTREND Community’s behalf.Monitored conversations across social media and addressed important TREND Community account mentions in real-time through engagement, escalation, or documentation.Flagged and identified engagement opportunities. Developed landscape reports to track community developments; Facilitated discussions on TREND hosted groups; Attended status meetings withCommunity Manager.Prepared and edited blog posts for publication, ensuring content adhered to TREND Community’s standards.Traveled to conference(s) as needed to present and facilitate discussion on panels.

Effectively made suggestions to customers for additional items or Lane Bryant Credit cards which lead to increasing personal and department sales.Maintained store cleanliness through wiping down surfaces, dusting shelves, reorganizing product, taking out trash, breaking down boxes, and more.Handled monetary transactions through the opening and closing of the registers.Pushed product through identifying individual customer needs, requirements and preferences.Responded to questions from customers with effectiveness and courtesy, in-person and through telephone calls.

Wrote and published a personal essay pertaining to hypersomnia.Researched articles to be published on the Hypersomnia Foundation blog.Advocated for underrepresented groups through community outreach as a part of the Diversity, Equality and Inclusion (DEI) Task Force.

Published business articles for Workspace blog.