Lisette Cruz Email & Phone Number

United States

Division of Ambulatory Surgery, Quality Nurse for Palo Alto Medical Foundation/Sutter Health Ambulatory Surgery Centers

San Francisco Bay Area

Part of ASC Clinical Leadership Team-Assist with Quality workflows, patient infection surveys and process improvement projects within the DAS (Division of Ambulatory Surgery). 1 of 2 Quality Nurses supporting 6 PAMF Surgery Centers-Implement the quality assurance and quality improvement program for the specified Sutter Health Affiliate. Monitor and provide assistance to Leadership with quality assurance and compliance functions. Assist surgery centers with patient safety report investigations and follow up.Actively work in support of regulatory compliance assuring the Affiliate maintains full accreditation and compliance with state and federal regulations. Assist in writing quality assurance policies and procedures. Review and evaluate patients’ medical records, applying quality assurance criteria. Assist in selecting topics for review such as problems with procedures, drugs, high volume cases, high risk cases, reported infections, and or other factors. Assist in reporting/compiling statistical data in coordination with Quality Coordinator and Leadership to Medical Advisory/Quality Assurance Board and Governing Board summarizing findings.

Los Altos, California, United States

• Resource Clinic: Responsible for seeing patients of all ages every 15 minutes for vaccinations, injections, and EKGsResponsibilities include verifying upcoming appointments are in accordance with CDC’s recommended vaccination guidelines and or catch-up schedule guidelines as well as verifying MD orders are in Epic prior to scheduled visit.• PUI: Responsible for running COVID Lucira, Strep, Sofia Influenza A&B Rapid Flu, swabbing and resulting (employees and pediatric patients) via 2 designated PUI rooms and or by swabbing patients in parking lot• Float: Cover Family Medicine, Pediatrics, OBGYN, as needed- Responsible for rooming high number of patients, putting in MD orders, processing faxes, MHO for providers, APCs, and pools.• Pod Resource

Peninsula Region, Mills-Peninsula, South Bay Region, Santa Cruz Region

Responsible for contributing to specific aspects of the Risk Management program with an emphasis on loss prevention and reduction in multi-disciplinary settings. Participate in and support the development, implementation, monitoring and evaluation of the systems, programs and policies designed to reduce or eliminate loss exposure. Serve as the primary investigator or support the primary investigator in conducting investigations of clinical and non-clinical patient safety reports, investigate and provide follow-up to departments as appropriate and identify those events which qualify as potentially compensable events. Maintain documentation in the appropriate tracking system of risk mitigation, pending and complete. Use critical thinking skills to identify basic risk issues and apply those concepts to a variety of situations. Work independently and collaboratively to support a risk management approach to risk prevention. Lead and assist in Root Cause Analysis’ (RCA’s). Perform additional projects as assigned. Interface with affiliate leadership, physicians, and the Healthcare Risk team. The Healthcare Risk Specialist II reports directly to the Healthcare Risk Officer.

San Carlos, California, United States

-Ambulatory Surgery Center Peri-op team, Admit Nurse -Cross-training in Phase 2 Recovery and in Endo suites-Lean Project team member-Responsible for Monthly Nurse Audits-Certified Spanish Speaking Translator -Pre-Op and Post-Op Phone Calls-Post-Op teaching -Medication, supply, crash-cart outdates-Next Day Surgery Chart Preparation-Assist with Surgery Center Interviews Function as a member of the Preoperative team by providing individualized patient care in a friendly and compassionate manner, throughout the preoperative, intraoperative and postoperative periods of scheduled Surgery Center visits. Perform and assist providers and mid level providers with routine and specialized clinical procedures. Initiate standing orders and perform acute nursing care efficiently and effectively during emergency situations. Initiate and discontinue intravenous infusions. Provide subcutaneous injections, intramuscular and oral medications. Administer controlled substances according to policy and within required documentation completely and accurately. Administer routine procedures such as phlebotomy, lab specimen processing /testing and other duties as assigned.

Menlo Park, California

Assist patients in determining the urgency of care needed, triage to the most appropriate level of care, provide health information and schedule appointments with providers. Provide advice per protocol and implement the medical plan of care via phone, computerized messages and in person.Responsible for implementing medical plans of care including patient education in a compassionate and professional manner. Provide patient teaching related to medications including Biologics and their diagnosis Administer medications Critical thinking skills, decisive judgment and the ability to work with minimal supervision Excellent verbal and written communication and interpersonal relationship skills.

Campbell, Ca

Assist Psychiatrist in implementation of nursing processes in the agency, implementing youth’s medical treatment plan and medication ordersConcurrent Review: Reviewing and monitoring appropriateness of care plan, determining whether clients' needs have been met as identified in the care plan during their stay.Coordinate, schedules, oversee all pediatric medical treatment of youth within programsAdmit and discharge youth, complete health assessments using body charts, vital signs, physical assessments, and determine physiological statusMonitor and implement systems of delivery care for pediatric nursing/medical activities and pharmacological careSchedule medical, dental and laboratory appointments considering medical requirements, service and transportation schedulesSchedule external psychiatric appointments and follows-up as delegated by attending psychiatristFollow Medical Doctors orders, oversee, evaluate, and implement all activities and functions around ordering, monitoring, documenting and handling of medicationsMaintain and manage the medical and psychiatric records and Protected Health Information (PHI) in an organized and timely manner, so as to meet the standards of care, accreditation, licensing requirements, and patient care needsCollaborate with the multidisciplinary teams, organize and provide education to staff, parent and youth regarding health, safety, psychiatric and medication issues

Mountain View, California

Assist in implementing the medical plan of care to patients. Function as a member of the Preoperative team by providing individualized patient care in a friendly and compassionate manner, throughout the preoperative, intraoperative and postoperative periods of scheduled Surgery Center visits. Resource Nurse: responsible for making sure all surgeries are going smoothly, everyone is in the OR on time, help nurses expedite their pre-op admission, keep communication lines open with the OR, doc's, and nurses in effort to provide the most efficient and safest care possible.Initiate standing orders and perform acute nursing care efficiently and effectively during emergency situations. Initiate and discontinue intravenous infusions, provide subcutaneous injections, intramuscular and oral medications. Administer controlled substances according to policy and doctor's order. Administer routine procedures such as phlebotomy, lab specimen processing /testing and other duties as assigned within my scope of licensure and according to department policy and procedure.Responsible for monthly chart audits in effort to track every nurse whose provided any form of patient care and to improve department accountability. Responsible for the ordering of all Surgery Center controlled and non controlled medications including those needed in all Pyxis machines, PACU station, and anesthesia work room, while ensuring all surgeons, anesthesiologists, OR nurses, and technicians have their needs met prior to every scheduled case. (If the drug is not available, we must cancel the surgical case.) Responsible for leading monthly pharmacy inspections, giving new hires access to Pyxis and deactivating accounts for nurses who have left our center. Responsible for medication outdates, tracking, and disposing of outdated medications or recalls. Identify and set up anesthesia consultations for upcoming surgical patients with significant medical history.

Palo Alto, Ca

Casting and cast removals, splinting and splint removals, boots, suture & staple removals Blood draws for ACP/PRP injections, wound checks, dressing changes, set up for sterile procedures, minor surgical procedure set upPost-operative educationObtain appropriate assessment data and clincial history, provide physical therapy referralsOrder and sign all MRI/ultrasound, bone scan, X-ray orders, sign and order medication and Rx ordersAble to room and care for a high number of patients while multi tasking and following all set protocols and proceduresPhysician visit billingDisinfect rooms and instrumentsRe-stock medications and supplies in exam roomsEquipment & medication supplies and out-dates

Moffett Field, Ca

Perform all physiological measurements at the NASA Ames Health UnitConduct preliminary annual physicals, surveillance examinations, and acute illness or injury care needs of NASA civil servants and contractors including wound care, dispensing of medications, administration of injections, suture removal, nebulizer treatments, and ear lavagesConduct hearing tests, perform pulmonary function tests, venipunctureSet up EKG stress tests and run test with doctor Administer tuberculin injections, Hepatitis A/B imm., allergy shots, annual flu clinics (3600 shots/season)Perform EKGs, vision screenings, tonometry testingRoom patients for the doctors, set up for proceduresSterilize equipment, calibrate equipment daily Serve as a Spanish speaking translator when neededMake sure documentation of charts in patients' medical and electronic records are accurateOrder office and laboratory supplies, take inventories, pay clinic invoices in a timely mannerCoordinate and oversee Medical Surveillance Program by tracking employees to keep them current (medically cleared) in order to perform their job duties Implementation of Wellness Program by setting up a monthly Wellness topic via a table display with varying medical literature/handouts at the main NASA cafeteriaPerform preliminary FAA flight physicals and electronically transmit them to FAA

Menlo Park, Ca

Performed preliminary physical exams, medical surveillance examinations, and acute illness or injury care needs of SLAC employees and contractorsPerformed data entryPerformed Web page design using FrontPageTracked surveillance medical exams in UNIXOrganized and presented medical and safety information for the community Emergency Response TeamPerformed ergonomic evaluations on employee workstations, as well as implementing the purchase of any required replacement furniture and following up on problematic evaluationsWrote and edited Chapter 3 of the Environment, Safety, and Health ManualPrepared quarterly metrics reports and statistics, and staff accomplishment reportsPrepared bulletins, flyers, memorandums, and monthly newsletters

Duties included accounting, answering phones, scheduling site tours, scheduling meetings, ordering supplies, and data entry.

Duties included answering the main switchboard, scheduling appointments for the lawyers and immigration workers, translating forms for Spanish-speaking clients and assisting clients to fill out forms, while making sure all paperwork provided was accurately completed.

Biological Science

Nursing, Lvn

Graduated 6/24/11

Nursing Pre- Req'S

Nursing Pre- Req'S

Certified Medical Assistant, Healthcare