Laura Alves Email & Phone Number

Madrid, Es

Bélgica

✦ Diseño de arquitectura, personalización y soporte Go Live para módulos MM y EWM.✦ Gestión de datos maestros y desarrollo de manuales de usuario.

Madrid

➤ Estrategia de Gestión de Datos Maestros: Diseño e implementación de procesos de calidad de datos, migración y gobernanza en línea con estándares corporativos globales.➤ Soluciones SAP MDM: Diseño de arquitectura, análisis de requerimientos y validación técnica para soluciones de MDM, incluyendo integración con sistemas SAP BP (clientes y proveedores).➤ Migración y Puesta en Marcha: Gestión de estrategias de migración de datos, actividades de cutover y soporte post-Go Live, garantizando un enfoque integral y consistente en implementaciones globales.➤ Optimización de Procesos: Facilitando la consolidación y automatización de procesos para Shared Services, mejorando la experiencia del usuario final y la calidad del reporting.

Madrid

✦ Relación con Negocio y Vendors - soporte Tickets Service Now✦ Preparación de datos maestros para la implementación de módulos MM y SD.✦ Coordinación de más de 40 recursos en la determinación del landscape SAP.

España

✦ Gestión de flujos intercompany, entregas, inbound deliveries y alineación de tablas SAP.✦ Desarrollo de IDocs y soluciones personalizadas para la industria de la moda.✦ Mejoras para la experiencia del usuario - UAT - SAP CAR y SAP FMS

Madrid Y Alrededores, España

✦ Análisis AS-IS y alineación de artículos padre/hijo para el módulo WM en retail.✦ Toma de requisitos para diseños funcionales presenciales en las plantas

Madrid

📊📄 Functions: - Analysing bank statments in Portugal & Spanish Project accounts.- SAP FI (Getting invoices and checking Client's account status).- Prepare customer statements, bills and invoices, and reconcile expenses to the general ledger.- Calculate and post receipts to appropriate general ledger accounts and verify details of transactions, such as funds received and total account balances.- Prepare monthly receivable statements. - Compile and sort documents, prepare and post invoices and credit and debit memos.- Make copies of all checks, complete deposit slips and make bank deposits.- Work with collections personnel to verify status of delinquent accounts and solicit payments on overdue accounts.

Florencia Y Alrededores, Italia

- Publishing editing of texts in Italian / English or other languages with insertion on bases CSM or on sites HTML elaboration imagines with photoshop- Management of a country of communication online on social web with use of Facebook, twitter, youtube and other social bases - Translation of a text from Italian in other language, on word or on bases CMW or in language HTML - Management of blog with elaboration images and insertion of the contents on base Wordpress and Joomln

Spain & Portuga

1. Events Manager 2. Social Media: create content & plan (Facebook, Twitter, Youtube & Instagram) 3. Community management (Portugal)4. Marketing/Communication: - Defining, setting up and running marketing campaigns - Defining and implementing content strategy aligned with marketing objectives for Facebook and Instagram - Collecting, formatting and analysing marketing KPIs to measure performance - Sharing best practices with other marketing teams, both local and central - Participating in the development of new projects locally - Contributing to market researc

Madrid Y Alrededores, España

📈Present in more than 30 countries worldwide with 15 offices around the world, Ebay is the leading ticket exchange in Southern Europe, Latam and Asia. 🌏Managing LAST MINUTE SALES, working weekends and holidays. Languages: English, Spanish, Portuguese.As part of the weekend team, my targets are: - Sales management in several markets (Mainly UK, ES, PT and LATAM) - Customer care and support by email, chat and phone. - Managing deliveries and offering support to customers.- To help and support international customers in their own languages.- Dealing with sellers and brokers.- Get new tickets and make sure the buyer gets them on time. SPECIAL AND MAIN EVENTS- Last Minute Sales: managing sales which are made minutes or hours before the events, handling contact between buyer and seller.- FIFA WORLD CUP BRASIL 2014- Main football games: La Liga - Real Madrid, Barcelona; Copa del Rey.- Rutgby World Cup '2015 (UK)- World Basket League 2014, Madrid- Copa Mundial de la FIBA 2014, Madrid- Champions League

Madrid Y Alrededores, España

As a business, Europ Assistance SA combines experience, technology and unequalled industry knowledge to ensure service quality. All contact centre case manages, nursing staff and legal advisors are housed at our call centre in Madrid. Languages used in the workplace are Spanish, Portuguese, English and FrenchI was working for Vueling Airlines, so my job was to help, to manage and to solve problems that the customers asked us to: - Flights issues- New bookings- Inconveniences with the flights - Request of information about company services - Manage complains and inconveniences about the service· Processing tools: CRM, Skyspeed, Email,

Íngeniería Civil, Civil Engineering

Ingegneria Civile

Transportes Y Servicios Urbanos

Curso Universitario De Especialización En Dirección Comercial, Comercio

▪ Comprender la importancia del departamento comercial en la empresa. ▪ Analizar las diferentes figuras y estructuras del departamento.

Community Manager And Expert In Online Reputation

▪ Diseño Y Planificación De Una Estrategia En Social Media ▪ Gestión De Redes Sociales ▪ Introducción Y Tipología De Redes Sociales ▪.