Leandro Santana Email & Phone Number

Curitiba, Paraná, Brasil

• Spearheaded the comprehensive management of IT operations across the United States and Europe.
• Played a pivotal role as the IT focal point for developing strategies related to GDPR, Information Security, and Core Business Systems.
• Effectively managed Opex budgets, ensuring optimal resource allocation and cost control.
• Conducted audits of the IT infrastructure to ensure compliance and enhance efficiency.
• Assumed a key role in negotiating and managing IT contracts, ensuring alignment with organizational objectives.

Curitiba, Paraná, Brasil

• IT leadership role overseeing Information Security, Infrastructure, Datacenter, Cloud, and Service Desk coordination.
• Central figure in IT projects emphasizing information security and the implementation of Brazilian data protection measures (LGPD).
• Managed and provided leadership to a team of 25 employees and collaborated with 80 IT providers.
• Effectively managed Opex budgets, ensuring optimal resource allocation and financial efficiency.

Quatro Barras, Parana, Brasil

• Strategic Planner adept at establishing priorities and negotiating with internal departments.
• Accountable for operational processes ensuring IT compliance, security, government regulations, and auditability.
• Directly led a team, including Service Desk, and managed relationships with 30 or more IT providers.
• Key player in developing and implementing IT projects with the Matrix in Chile, utilizing English as the primary language.
• Led the planning and development of IT projects in infrastructure and ERP, specifically Totvs Protheus and its auxiliary modules.
• Proficient in IT Budget Management, encompassing Opex and Capex.

Quatro Barras, Parana, Brasil

• Planning, Development, and Implementation of Infrastructure/ Systems Projects
• Budget Management.
• Negotiation with IT providers.
• IT Consultant at Project which involves other internal areas (Supply, Sales, Production)

Quatro Barras, Parana, Brasil

• Schedule / Financial Management of IT Projects
• Technical Responsible for implementation and resolution of issues at IT Infrastructure.
• Implementation of KPI´s to measure and control all IT services.
• Debriefings to Internal Board.

Quatro Barras, Paraná, Brasil

• Coordinator of Helpdesk Team located in a Multinational Industry.
• Development of attendance with ITIL practices.
• Measure / Control of KPI´s.
• Budget (Opex) Management.
• Implementation of Infrastructure Projects (Low complexity).

Curitiba, Paraná, Brasil

• Directly Management of eight persons on the Matrix / Branches and others thirty indirectly.
• Development / Implementation of IT project in Logistics (EDI, Warehouse, TMS, CTF-e, NFS-e CTF).
• Development of Outsourcing Contracts (Telephony, Printing and MPLS Network).
• Budget (Opex) Management.

• Support for implementation of IT solutions, sold by the company.
• 2º / 3º Level Support (Networks TCP/IP, Wireless, Windows, Linux, Database Servers).
• Software Development.

Pós Graduação Em Gestão De Tecnologia Da Informação, Tecnologia Da Informação, 9,0

Activities and Societies: Gerenciamento de Projetos; Liderança Estratégica; Administração de Conflitos Analise de Processos Planejamento.

Bacharelado Em Sistemas De Informação, Information Technology

Activities and Societies: Comunidade Escola

Tecnico Em Informatica, Information Technology

Activities and Societies: Projeto Formar (1º Lugar com o TCC, com o "tema estacionamento")

Ensino Medio, Medio