Leandro Santana Email & Phone Number

Curitiba, Paraná, Brasil

• Spearheaded the comprehensive management of IT operations across the United States and Europe.• Played a pivotal role as the IT focal point for developing strategies related to GDPR, Information Security, and Core Business Systems.• Effectively managed Opex budgets, ensuring optimal resource allocation and cost control.• Conducted audits of the IT infrastructure to ensure compliance and enhance efficiency.• Assumed a key role in negotiating and managing IT contracts, ensuring alignment with organizational objectives.

Curitiba, Paraná, Brasil

• IT leadership role overseeing Information Security, Infrastructure, Datacenter, Cloud, and Service Desk coordination.• Central figure in IT projects emphasizing information security and the implementation of Brazilian data protection measures (LGPD).• Managed and provided leadership to a team of 25 employees and collaborated with 80 IT providers.• Effectively managed Opex budgets, ensuring optimal resource allocation and financial efficiency.

Quatro Barras, Parana, Brasil

Strategic Planner adept at establishing priorities and negotiating with internal departments.• Accountable for operational processes ensuring IT compliance, security, government regulations, and auditability.• Directly led a team, including Service Desk, and managed relationships with 30 or more IT providers.• Key player in developing and implementing IT projects with the Matrix in Chile, utilizing English as the primary language.• Led the planning and development of IT projects in infrastructure and ERP, specifically Totvs Protheus and its auxiliary modules.• Proficient in IT Budget Management, encompassing Opex and Capex.

Quatro Barras, Parana, Brasil

• Planning, Development, and Implementation of Infrastructure/ Systems Projects• Budget Management.• Negotiation with IT providers.• IT Consultant at Project which involves other internal areas (Supply, Sales, Production)

Quatro Barras, Parana , Brasil

• Schedule / Financial Management of IT Projects• Technical Responsible for implementation and resolution of issues at IT Infrastructure.• Implementation of KPI´s to measure and control all IT services.• Debriefings to Internal Board.

Quatro Barras, Paraná, Brasil

• Coordinator of Helpdesk Team located in a Multinational Industry.• Development of attendance with ITIL practices.• Measure / Control of KPI´s.• Budget (Opex) Management.• Implementation of Infrastructure Projects (Low complexity).

Curitiba, Paraná, Brasil

• Directly Management of eight persons on the Matrix / Branches and others thirty indirectly.• Development / Implementation of IT project in Logistics (EDI, Warehouse, TMS, CTF-e, NFS-e CTF).• Development of Outsourcing Contracts (Telephony, Printing and MPLS Network).• Budget (Opex) Management.

• Support for implementation of IT solutions, sold by the company.• 2º / 3º Level Support (Networks TCP/IP, Wireless, Windows, Linux, Database Servers).• Software Development.

Pós Graduação Em Gestão De Tecnologia Da Informação, Tecnologia Da Informação, 9,0

Activities and Societies: Gerenciamento de Projetos; Liderança Estratégica; Administração de Conflitos Analise de Processos Planejamento.

Bacharelado Em Sistemas De Informação, Information Technology

Activities and Societies: Comunidade Escola

Tecnico Em Informatica, Information Technology

Activities and Societies: Projeto Formar (1º Lugar com o TCC, com o "tema estacionamento")

Ensino Medio, Medio