Lionel Savage Email & Phone Number

Washington DC

The Lionheart Consulting Group provides advisory services and business development opportunities in the financial services arena, ranging from lenders, regulators, legislators, federal agencies, GSE’s and industry associations. Our core focus is set on helping companies drive growth, build their businesses, mitigate franchise & reputational risk, business.

In addition to my work with Lionheart Consulting Group, I am now a Strategic Partner with New Lantern Partners. Our services are comprehensive and compelling. I encourage you to check out our website:

USA

His executive level contributions have benefited other organizations to include board chairmanships at:Chairman - Social Compact; Chairman - Archie Mae; Chairman - Operation HOPE Mid-Atlantic; Vice Chairman - National Asian American Coalition; Board of Governors of the National Hispanic Real Estate Professionals; Board of Trustees From the Heart Church.

Mclean

• Consulting Engagement - Customer Experience (CX) Implementation in Single Family BusinessFreddie Mac – November 2017 – December 2018Lead and execute projects to manage, improve and sustain the CX, driving a cooperative.
• Support the implementation of the CX strategy and the building of (6) CX capabilities and related infrastructure, based on industry CX best practices;
• Created and maintained project deliverables and other project needs to meet target timelines (e.g., prioritization, funding, resources, requirements, research and analyses, status reports, issue logs, meeting notes.
• Accurately identify, assess and report the risk/issues associated with projects;
• Developed and execute management reporting on projects, programs, and appropriate CX initiatives across Single Family as appropriate;
• Supported project administration activities utilizing the appropriate tools

Washington D.C. Metro Area

ACHIEVEMENTS & RESPONSIBILITIES♦ Implemented corporate wide supplier diversity programs, and facilitated online resources, conducted outreach sessions, and produced data reports for program results to customers, federal, and state regulators♦ Provided consulting to business units in preparing an effective RFP process for government contracting, and sought.

Washington D.C. Metro Area

ACHIEVEMENTS & RESPONSIBILITIES♦ Assumed responsibilities to design customized products, services, and solutions for mortgage and real estate professionals♦ Developed strategic partnerships with GSE’s, Federal Agencies, Lenders, Real Estate Companies, Community Development Organizations and Consumer Advocacy Groups to further the company’s objectives♦.

Washington D.C. Metro Area

ACHIEVEMENTS & RESPONSIBILITIESHandled a wide range of responsibilities during the tenure and excelled at every task, such as President – First American Community Fund, Vice President – Industry Relations & Market Development, and Vice President – Supplier Diversity Executive♦ Led, directed, and steered the First American Community Fund, which aimed to.

• Responsible for the development, implementation and deployment of the Affordable Housing Bundle Solutions – a product offering marketed to mortgage lenders to enhance affordable housing strategies. Deployed in major.
• Developed strategic partnerships with major counseling organizations to develop “manufacture consumer strategy” that would drive consumers from counseling to origination via controlled process that would give lenders.
• Collaborated to deliver Anthem alternative credit scoring solutions which enabled mortgage lenders to measure and validate the creditworthiness of loan applicants with minimal or no traditional credit history
• Vital contributor in creation of R-Home Mortgage product in collaboration with CitiMortgage and Neighborhood Housing Services of America with a $100 million dollar commitment from Fannie Mae and State Farm as.
• Executed strategic partnerships with Microsoft, FreddieMac, Fannie Mae, Wells Fargo, NAHREP, AREAA, NAREB, Neighborworks to deploy products and services to promote affordable housing concepts.

Washington D.C. Metro Area

ACHIEVEMENTS & RESPONSIBILITIES♦ Pioneered revenue generation efforts and led customer relationship management for 100+ mortgage lenders that produced from mortgage deliveries in excess of $6Bn dollars in annual mortgage production♦ Worked in close coordination with the business development team and customers, to manage product pricings, and contract.

Washington D.C. Metro Area

ACHIEVEMENTS & RESPONSIBILITIES♦ Managed 6-10 major relationships providing on-site expert consulting for mortgage operations with engagements lasting up to 1 year♦ Delivered business efficiency, process mapping, and final recommendations for revenue generating change♦ Pioneered development of 24x7x365 call center to support customers, and conceptualized.