Working with Direct Sales Representatives on post sale activity, ensuring product ships on time, following up on statuses, issues and backorders. Providing the representatives, customers and installers with impeccable customer service and allowing the representatives and installers to do what they do best and not deal with the mundane, but necessary aspects of the job.

Responsible for administration and execution of tactical human resource programs including but not limited to benefits, leave, disciplinary matters, and training and development. Support Group President and VP & Business Unit Manager including report and presentation preparation, expense management and submission, travel arrangements, event planning and maintain consistent communication with staff to keep on task and gather sensitive data for meetings.

Manage functional tasks that ensure smooth store operation, including initiating and concluding business hours. Guide operational processes, effectively enhancing efficiency and meeting organizational objectives. Mentor team members, fostering their growth and enabling them to achieve task completion targets.

Managed comprehensive operations of a business center, ensuring seamless execution of daily tasks. Proficiently engaged with potential and existing clients while demonstrating exceptional time management and computer skills.

Collaborated closely with executive leadership to revitalize business strategies and expand operational efficiency. Provided strategic counsel to CEOs, fostering business growth and career development. Played a key role in facilitating business expansion and rejuvenation of ideas, optimizing overall company performance.

Demonstrated effective leadership skills by successfully directing development, marketing and community outreach initiatives. Orchestrated and oversaw the execution of various special events, ensuring successful outcomes and heightened community engagement.

Successfully marketed comprehensive benefit packages to optimize client engagement and satisfaction.Diligently prepared renewal proposals, ensuring clear communication and understanding between the company and its clients.

Managed the processing of applications and service agreements, ensuring efficiency and accuracy in documentation. Oversaw recruitment of new agents, conducting interviews and briefings, and verifying certifications and licensing to maintain team competency and integrity.

Offered comprehensive user support and conducted training sessions, enhancing efficiency and software comprehension. Functioned as a key intermediary among programmers, end users, vendors and customers, facilitating effective communication and customer service.