Lee Patterson Email and Phone Number

I am an excellent Service Delivery Manager with worldwide experience and used to the high pressure SLA’s of the Financial Sector, frequently using great managerial skills working with local as well as best shore teams, I am also used to working with customers as well as technical resources on projects, refreshes and releases as well as sustaining operations. I have a broad range of experience on Unix, datacenters, SAN, BUR, projects, releases, sustain, operations, change and incident management ( with the follow through ensuring that lessons are learnt) I am used to working with different vendors / suppliers and ensuring that all integrate to provide solutions.I most recently worked for Hewlett Packard Enterprise as a Service Delivery Manager (HPE call them ATL's) for the General Motors Finance Account. I have extensive experience manage the Unix, SAN, BUR, Datacenters Change Management, Incident Management, Batch Scheduling, Middleware, COTS products, Windows Servers, Projects, Upgrades, Internal Transitions (best shore locations).I am used to being customer facing and can communicate well with clients as well as internal leadership.