Lauren South Email & Phone Number

Plano, Texas, United States

Rockwall, Tx

Manage commercial line accounts for complex coverage needs for both new and existing clients with a current book of business of $4M and a retention rate over 90%. Market, prepare and analyze new business submissions as well as negotiate with insurance carriers on providing exceptional coverages for the insured. Consultant to review annual coverages at policy term renewals with client to understand business operations, update exposure information and provide appropriate products and services. Partner with producers to equip and prepare proposals for client presentations in gaining new business accounts and retaining current clients. Manage, coordinate and monitor activities for proper handling of certificates of insurance, policy checking functions, insurance schedules, and policy renewals. Well versed in a variety of commercial lines including but not limited to construction, contractors, real estate, restaurants, transportation, professional offices, and manufacturers.

Rowlett/Rockwall Area

Lauren Deen Agency served the Rowlett/Rockwall community as well as all surrounding cities in the Dallas area. Licensed Insurance Agent with Property and Casualty License as well as Life and Health Insurance. Owned and operated insurance agency. Consulted with clients to annually review the coverages and offer recommendations that are in the best interest of the client. Many types of marketing avenues including events in the community, internet leads, social media, networking groups and local chamber involvement. Hired and trained employees on sales process as well as best practices for a customer centric environment. Held President position for local network group to increase referrals. Increased production by 81%.

Dallas/Fort Worth Area

Developed and grew relationships with automotive retailers to consult, support, and sell Edmunds'​ digital dealer products in the DFW market. Maintain consistent pipeline and always seeking opportunities for upsells. Lead generation through prospecting, cold calls and relational development. Reviews online business practices and consults with dealer management to assist in improving processes leveraging Edmunds' proprietary analytics with resulted in increase revenue for dealership. Manage and maintain 90+ accounts with dealer groups, franchise and independent dealerships ensuring client satisfaction and prompt resolution with concerns or needs. Attended quarterly sales training to improve sales performance, become expert of new products, and keep abreast of technology adjustments.

Digital Marketing Specialist - consulted with clients to identify opportunities to market to automotive consumers for sales or service, drive website traffic, SEO, and brand loyalty. Created, maintained and enhanced OEM relationships to maximize IMN effectiveness in dealerships and to better coordinate with that specific OEM’s goals and strategies. Optimized ROI and value of the IMN product by offering best practices and analytics overview in a consultative format to existing clients. Often working in areas not exactly tied into IMN but paramount in the dealership’s online sales success (process, marketing, etc…) Identified prospects for new sales of products and services. Also pursued opportunities for upsells and closed deals. Dramatically increased retention within region that resulted in hiring additional roles throughout the country.

Irving, Tx

Responsible for developing and launching a highly successful internet program for the dealership on Ebay, Autotrader.com, Craigslist and Cars.com. Managed all online advertising and sales of pre-owned vehicles. Recieved all inbound emails and calls from potential internet customers. Assisted in sales process to prepare customer for ownership making for smooth transaction while surpassing customer's expectations. Trained and implemented accountability for phone and email processes. Advised GM and management on best practices in Internet sales and marketing, often being tasked with additional duties related to the Internet program. Stayed abreast of new technologies and trends in eCommerce to keep improving. Consistently exceeded department expectations for sales. Showing double digit growth percentages most months.

Dallas, Tx

Oversaw all operations of the dealership from advertising units, sales transactions and the corporation's financial aspect.Dealership focused on internet sales via Ebay, AutoTrader, Cars.com and Craigslist.Maintained inventory control via Excel spreadsheet then acquired Dealer Management software to track inventory.Administered all banking, floor plan line, and accounting for dealership with Quick Books. Partnered with CPA to analyze and file annual corporate taxes.Spearheaded productivity to over $9 Million in vehicle sales in the dealership's most profitable year.