Lucía Deputy Email & Phone Number

Columbia, South Carolina

-Process requests for establishing and amending vital records. -Communicate directly with customers and region staff in person, via mail and/or phone in relation to amending certificates by reason of affidavit, paternity acknowledgment, legitimation, court order, and establishing delayed certificates. -Evaluate and determine acceptability of documentary evidence to amend/correct/establish vital records. -Process and prepare delayed certificates of birth, including electronic vital records system entry, and issue certified copies of birth certificate upon completion. -Prepares legal documents for customer's signature or for amendment. -Prepare and complete paternity acknowledgments, and legitimations. When completed, executes changes in the electronic vital records system per procedures. -Employ interpreter/translator services when needed.

Covington, Ga

- Supply Chain Management - Planning & Scheduling of Resources - Assisting Plant & Production Management with raw materials ordering and production planning.- Operations & Strategic Resource Management - Maintain inventory recordsMarketing:- Initiated collateral re-designs (showroom display, product brochure, point-of-purchase displays, etc.), technical guide re-designs (installation instructions, care & maintenance, etc.), website content consolidation and maintenance. - Manage print and online ads; submitting ad materials to various publications.- Trade show management; booth re-design, staffing, coordinating/scheduling meetings/interviews, purchasing.

Covington, Ga

- First tier contact for all International clientele- Responsible for the preparation of all export & customs documentation, certifying origin, etc.- Determine eligibility for distributorship/dealership- Complete requests for pricing, general information; process requests for samples, marketing materials & displays.- Educate customers about terminology, features & benefits of products in order to improve product related sales and customer satisfaction; Recommend alternate products based on cost, availability or specifications - Process customer transactions such as orders, quotes or returns; Sales order entry and invoicing in MAS- Monitor scheduled shipment dates to ensure timely delivery and expedite as needed - Contact customers following sales to ensure ongoing customer satisfaction and resolve any issue or complaint- Translation of product literature & technical specifications

Covington, Ga

- Complete requests for pricing, general information; process requests for samples, marketing materials & displays.- Educate customers about terminology, features & benefits of products in order to improve product related sales and customer satisfaction; Recommend alternate products based on cost, availability or specifications - Process customer transactions such as orders, quotes or returns; Sales order entry and invoicing in MAS- Setup and maintain customer files in SalesForce- Monitor scheduled shipment dates to ensure timely delivery and expedite as needed - Contact customers following sales to ensure ongoing customer satisfaction and resolve any issue or complaint- Update and maintain company social media channels (LinkedIn, Google+, Facebook, Twitter, Pinterest)- Advise on implementation of new CRM system; train incoming employees on usage & functionality- Create & update monthly sales reports, lead time trends & vendor-managed/consignment inventory reports & collections- Delegate leads/prospects to appropriate representatives in designated territories

Conyers, Ga

- Conducted Market Surveys as part of Business Development program with focus on re-engaging past customers and identifying new clients. Program successes included capturing new business from past and first-time clients.- First line of communication for all Spanish-speaking clients and customers; experience translating technical emails- Technical support responsibilities included providing first-tier assistance on products application and troubleshooting problems with customer base. - Inside Sales duties included general customer service activities; order entry, invoicing, filing and records management, scheduling, and shipping.- Office workflow responsibilities include submitting travel vouchers, coordinating visitors, vendors, and service appointments. Personal assistance to upper management includes booking flights, hotels, and car rentals.- Proficient in Microsoft Office, responsible for using the matching/index feature in Excel for international (Exedy/Daikin Clutch) part number cross-reference.- Warehouse duties included general packaging and shipping; stocking of clutch components, UPS WorldShip 2010 and truck shipment packaging and coordination of pick-up.

Boca Raton, Fl

- One of five team supervisors responsible for assisting peers in development and submission of disaster plans and communication techniques- Responsible for developing disaster relief plans for federally funded charity and non-profit organizations.- Work with organizations to determine their specific needs for developing client care emergency services (Trained and certified in CPR, First Aid and AED)- In conjunction with Public Participation & Community Organizing class, received 3 credit hours.- 900 + hours of community service

Wilton Manors, Fl

- Completed Starbucks Corporate Services and Safety training for brand beverage and food handling and preparation.- Cash handling, point-of-sale management and customer service responsibilities including order taking/entry and fulfillment, point-of-sale inventory management and cash register operation and reconciliation.- Calibration, operation and maintenance of food and beverage processing and dispensing equipment- Opening & closing duties, store-wide inventory management

Bachelor Of Arts (B.A.)

Education record

Associate'S Degree

High School Diploma