Lisa Dimartino Email & Phone Number

- Manage a team of direct reports focused in Customer Service/Inside Sales Representatives in a manufacturing environment for all of North America;- Coaching and training on daily tasks, annual review and personal development, and project management- Run daily/weekly reports for time management and customer history for sales analyzation and customer prioritydetermination - Created a positive customer experience working closely with outside sales representatives to provide customer communication, order entry, providing quotation- Present weekly update meeting for product delays and changes to our communications- Worked with team to implement an automatic invoicing/conformation system within CRM (Microsoft Navision)

Orchard Park, New York, United States

- Compile medical records and correspondence (Synapse VNA)- Customer communication including scheduling appointments, verify insurances, managing customer receival and export process, obtain prior authorizations for procedures done at hospitals- Managed schedule for high level patients; pacemaker patients and remote monitors- Facility management including open and closing the office, scheduling repair and facility need

Cheektowaga, New York, United States

- Accounting payables and receiving calls and preparations, preparing and sending financial statements, organizing financial records, ordering and maintaining supply inventory, scheduling interviews- Compile medical records, reports, and correspondence (Centricity, IntelliSpace)- Schedule appointments for referring doctor offices