Lauren Di Crisi Email & Phone Number

York, Pennsylvania, United States

Wide Gravure Emboss

United States

-Receiving printed wallpaper and cutting to fulfill orders-Meet daily goals and standards for orders-Worked with multiple people, and departments to ensure products were pushed through in a timely manner-Sorting inventory-Cross Trained to work our Wide Embosser for large commercial jobs-Worked as part of a team to help build better safety within the workplace, as well as to better improve processes to achieve more production and more accurate production-I helped establish communications between shifts and management to communicate daily goals and coaching opportunities.-Conducted quality inspections of finished products and made minor repairs to meet project expectations.-Supported machine operators in setup and operation of production equipment resulting in efficient runs.-Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.-Maintained machinery to prevent overloads and avoid malfunctions.-Supported development team in generation of technical requirements and product documentation to achieve process commonality.-Took on additional shifts during peak work periods to keep projects on schedule.

-Organized games according to corporate plans for regular displays and special promotions.-Updated merchandise prices for special promotions.-Demonstrated product capabilities to assist selection process.-Outlined informational resources regarding sales, promotions and policies.-Tested consoles in order to provide complete information to customers.-Offered comparative analysis between games and system platforms to assist purchase decisions.-Answered product questions, offering troubleshooting and advice before and after purchase.-Assisted customers with locating desired games.-Provided information about different game system costs, features and drawbacks.-Provided retail assistance, finalizing and processing customer purchases for games across major system types.-Recommended gaming merchandise and accessories based on custom requirements.-Maintained awareness of younger game players and made age-appropriate recommendations.-Helped management receive, inventory and display games and game-related devices, and properly processed damaged merchandise for return.-Operated cash register, capably transacting sales, returns, refunds and exchanges.-Played games to understand nuances and gain gaming knowledge for customer recommendations and playing tips.-Maintained clean and orderly store throughout work shift.

York, Pennsylvania, United States

-Receiving and Loading Trucks-Material Handling Skids and Large Metal Tubs-Maintaining Skid Yard-Unloading Return Trailers and refurbishing boxes-Box Building-Maintaining a safe work area and following all safety rules for my lift-Grounds cleanup-Recycling wood and cardboard-Entry Level General Maintenance-Had to work as a Team Member but was also expected to do most tasks solo and with efficiency.-Checked items against documentation for accuracy.-Examined shipments for quality and accuracy.-Used strapping and bracing techniques combined with proper balancing to prevent load shifting.-Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.

York, Pennsylvania, United States

-Streamed a variety of games, mostly RPGs and indie games. Played League of Legends with friends, Overwatch (Junkrat Main!) and many more.-I ran a Discord channel with friends who were my moderators at the time.-Self taught, from Streamlabs, to mic setups and the types of mics best used for streaming, basic broadcasting and using Bannana Meter software for voice optimization.-Worked with, and paid, freelance artists for emotes.-Highest consecutive views was 115, and averaged 25 to 50 regularly.

York, Pennsylvania, United States

-Packed, secured, labeled and applied postage to materials to prepare items for shipment.-Utilized forklift or pallet truck to load, unload, transport and store goods.-Moved shipment materials to and from designated areas using lift and hand trucks.-Sorted and delivered materials to different work areas and staff.-Receiving inventory into the inventory system (Oracle).-Meet daily goals and standards for orders.-Worked with multiple people, and departments to ensure products were pushed through in a timely manner.-Sorting inventory-Ensure accuracy of financials for the Purchase Orders

York, Pennsylvania, United States

-Customer Service-Training Crew-Maintaining Production-Inventory/ Stock-Cash Handling/Cashier-Located and resolved problems with team production and performance to maintain consistent quality levels.-Collaborated with other leaders and executives to direct workflow and support operations.-Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.-Implemented policies and standard operating procedures for continuous improvement.-Cultivated professional working relationships with peers and supervisors.

York, Pennsylvania, United States

-Stocking-Cleaning-Customer Service-Food Prep-Order Accuracy-Basic Drink Orders-Cash Handling-Drove sales through sampling initiatives, suggestive selling and communication of promotional items and specials.-Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.-Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.-Suggested appropriate food and drink pairings to increase per-ticket sales.-Kept bar presentable and well-stocked to meet customer needs.-Kept server areas clean and stocked to increase efficiency while working tables.-Decreased waste, following strict recipes and drink measurement protocol.-Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.-Managed cash and bar revenue during special promotions or sporting events.-Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.-Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.-Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.-Developed excellent relationships with managers and fellow team members to support team success and positive work environment.-Adhered to state laws regarding alcoholic beverage services and customer regulations.-Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

York, Pennsylvania, United States

-Customer Service-Promoting Fast, Friendly Service-Training Crew-Maintaining Production-Inventory/ Stock-Cash Handling/Safe-Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.-Helped with planning schedules and delegating assignments to meet coverage and service demands.-Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.-Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.-Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.-Monitored security and handled incidents calmly.

Hagerstown, Maryland, United States

-Selling Frames-Constructing Frames-Stocking-Customer Service-Cash Handling-Examined wood, work areas and supplies for defects and damage prior to completing projects to determine accurate timelines and prices of projects.-Reviewed work orders to accurately prepare inventories of materials, equipment and tools.-Maintained detailed daily work records to accurately determine final costs for customers and supervisors.

Hagerstown, Maryland, United States

-Assisting Merchants with credit card transactions-Customer Service-Telecommunications-Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.-Answered customer telephone calls promptly to avoid on-hold wait times.-Offered advice and assistance to customers, paying attention to special needs or wants.-Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.-Consulted with outside parties to resolve discrepancies and create expert solutions.-Investigated and resolved customer inquiries and complaints quickly.

Santa Fe Springs, California, United States

-Inbound/Outbound Calls-Customer Service-Sales-Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.-Answered customer telephone calls promptly to avoid on-hold wait times.-Offered advice and assistance to customers, paying attention to special needs or wants.-Responded to customer requests for products, services and company information.-Recommended products to customers, thoroughly explaining details.

San Diego, California, United States

-Payroll-Hiring/ recruiting-Sales-Customer Service-Inventory-Drawing Caricatures-Face Painting-Maintained tools and equipment to foster safe and consistent operation.-Supervised team member performance to meet client deadlines and requirements.-Carried out day-day-day duties accurately and efficiently.-Demonstrated respect, friendliness and willingness to help wherever needed.-Worked flexible hours; night, weekend, and holiday shifts.-Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.-Maintained energy and enthusiasm in fast-paced environment.-Proved successful working within tight deadlines and fast-paced atmosphere.-Used critical thinking to break down problems, evaluate solutions and make decisions.

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