Levent Doğangül Email & Phone Number

Istanbul, TR

İstanbul, Türkiye

Istanbul, Turkey

• IT Project Management, Company’s Strategic Projects Governance
• Demand and Release Management Project Coordinator
• Project Portfolio Review and Statistics Review
• R&D projects governance
• Company’s Jira projects admin and flow designer

İstanbul, Türkiye

System Analyst & System Development ExpertProject Management Profession, IT Project Management, Integration ProjectsWorkflow design, test design, process improvementJIRA, EBA, ServiceNow, Sharepoint Management Omnichannel,Click & Collect ProjectsPayment Systems Projects Contract, Vendor ManagementIT Service Management, design ITSMWeb Security Process.

İstanbul, Türkiye

• Complete system development lifecycle from project inception through operations and maintenance
• Managing project scope and change in business requirements
• Monitoring, evaluating and reporting on project quality and performance
• Managing directory services with 150 server and 1200 client, managing corporate communicating systems like Exchange, Lync, BES, SharePoint
• New technology implementation projects, working with consultants
• Product and system upgrade projects, versioning documentations, working with consultants

İstanbul, Türkiye

• Client and server system support for customers, as a Compaq/HP ASE certificate owner
• Consulting and on-site support for customer systems
• Upgrade clients, servers and system platforms
• Implementing new solutions and new technologies in printing systems
• Manage Citibank’s outsourced on-site support project through directing team and resources

İstanbul, Türkiye

• Maintaining all IT operations and support in Turkey site of a multinational health company
• Maintain server and client computers running with latest software and applying updates
• Lotus Notes usage support for client computers
• Troubleshoot and resolve general software and hardware issues
• Collaborated with the global team to resolve IT support cases

İstanbul, Türkiye

• Importing, storing, marketing and distributing IBM products to dealers as an authorized distributor
• Providing product specifications and train sales department
• Reporting product management activities to product manager and general manager

İstanbul, Türkiye

• Opened and closed store, including counting cash, opening and closing cash registers and creating staff assignments
• Contributed to merchandising ideas at team sale meetings
• Worked as a team leader to provide the highest level of service to customers
• Maintained friendly and professional customer interactions
• Verified that all merchandising standards were maintained on a daily basis

Kocaeli, Türkiye

• Directed and supervised employees engaged in sales, inventory-taking and reconciling receipts
• Reorganized the sales floor to meet company demands
• Determined staff promotions and demotions, and terminated when necessary
• Completed weekly schedules according to payroll policies
• Trained staff to deliver outstanding customer service
• Worked closely with district manager to formulate and build the store brand

Ankara, Türkiye

• Marketing and channel sales of computer parts to dealers as a distributor company
• Delivered exceptional account service to strengthen customer loyalty
• Following product improvements analyze customer needs and try to fill within product range
• Implemented and evolved strategies to target new business opportunities and new markets
• Estimated and quoted prices, credits and contract terms, warranties and delivery dates
• Negotiated details of contracts and payments and prepared sales and order forms

Master Of Business Administration (Mba), Business Administration

Bachelor Of Engineering (Be), Petroleum Engineering