L. David Partridge Csm Ssm Email & Phone Number

Florida, United States

United States

Scrum Master Working on HMDM iniative for U.S. Department of Verterans Affairs

Tampa, Fl.

Scrum Master on HMDM iniative for U.S. Department of Verterans AffairsResponsible for leading team of 14 resources on various projects within VDIF platform from launch through to completion for VA facilities nationwide Instituted Agile ceremonies including maintaining daily Kanban board, requirement grooming, sprint planning and backlog/story discussions with various product owners Additional duties included production support of the VHIE (now JHIE) fielding all requests for development enhancements while working to streamline the incoming ticketing process.

Tampa, Florida

Sr. Business Analyst and Scrum lead focusing on all aspects of the Agile Software Development Life Cycle (SDLC).Documented requirements, define scope and objectives, and formulated systems to parallel overall business strategies.Acted as liaison and adviser to clients, sometimes acting as the primary contact.Designed, modified, wrote requirements and specifications for development of software applicationsWorked with QA on the creation and maintenance of test scripts for SIT and UAT.

Tampa, Florida

Sr. Business Analyst and Scrum Master focusing on all aspects of development process for auditing platform project name Symphony Responsible for requirement gathering sessions Sprint planning and grooming session with product owner Additional duties include SAFe Agile practices within the project scope to ensure all cross team dependencies are addressed including logging of user stories and sprint time lines in Azure DevOps

Tampa, Florida

Product Owner focusing on PwC Global compliance and audit applications.Responsible for delivery and enhancement requests for all applications in the Global PwC R&Q portfolio.Worked with scrum teams planning backlog grooming sessions and Sprint activities.Directly responsible for stakeholder engagement and discussion of enhancement requests and proposed Software releases.

Tampa, Florida

Scrum Master/Product Owner focusing on Pharmaceutical EMAR applications. Directly responsible for roadmap planning, enhancement requests and release deliveries. Responsible for planning backlog grooming sessions and Sprint planning. Directly responsible for stakeholder engagement and discussion of enhancement requests and proposed Software releases.• Maintained and grooming for product Backlog• Work to continually refine COP process for requirements gathering • Work with Stakeholders to define time lines and road map initiatives, features etc.• Field calls as Single point of contact from stake holders (C-level and implementation teams) to discuss external enhancements and any bugs seen in at facilities in the field• Coordinate with Scrum master and QA resources to reconcile VSTS backlog sign off on final user stories• Manage status report communications concerning any unplanned outages and work with dev team to establish expectations for external systems installed at nursing homes

Tampa/St. Petersburg, Florida Area

Facilitated requirement gathering sessions in order to accurately document business requirements, functional specifications, and metrics tracking and reporting in a fast-paced environment. Primary focus on mobile web applications for inventory tracking. Integration of web-based applications designed to simplify ordering and minimize associated costs. Additional responsibilities included issue tracking and resolution, coordinating User Acceptance Testing (UAT), and assisting the QA team with test plans and test scripts using JIRA/Confluence.Worked with stakeholders to develop future state processes and user story backlogs; assisted with communication and change control plans to update employees on progress and promote positive user adoption of the final solution; documented vendor product feature comparisons and coordinated user feedback surveysBusiness Analyst for process improvement initiative; requirements documentation and functional specification for outbound and inbound systems flowCreated change control process and project documentation templates to improve quality standards and ensure consistency across various types of projects.Helped coordinate and define Mobile testing scripts with both internal and external UAT teams.

Tampa/St. Petersburg, Florida Area

As Lead Business Analyst, analyzed business processes through interviews with key stakeholders in various departments; created use cases (UML), activity diagrams, and workflow models of business processes; gathered and documented business requirements, design specifications, and coordinated with UAT on test cases.Acted in Scrum master role coordinating with development team on design reviews, product roadmap planning, Sprint planning and journey mapping for Internal LMS system.Maintained Technology department’s policies and procedures manualsAuthored all wireframes for both mobile and web applications for various internal projects in the Bisk IT pipelineWorked closely with UAT team to log appropriate test scripts into Visual studio/TFS. Responsible for planning and initial roadmap of Mobile version LMS product for remote student use

Tampa/St. Petersburg, Florida Area

• Business unit support of field systems within SDLC framework, including: - System enhancements for Veeva CRM running on Salesforce.com Platform - Change management - Functional requirements gathering - System configuration and administration - Issues monitoring and resolution• Author field communications, content management, proactive monitoring, reporting and coordinating data extracts for various metrics, and authoring of standard business process flows• Periodic security reviews, process flow documentation, and support of UAT• Bristol-Myers Spot Award for Excellence and Timely Execution of Business Unit Re-Alignment, July 2014

Nijmegen Area, Netherlands

Managed all aspects of user accounts for the North American and Australian regions. Responsible for ensuring successful user adoptions. Acted as liaison and escalation advocate for all issues related to system performance on iOS, Android, Windows Phone and Blackberry platformsCoordinated with senior leadership on product roadmaps, product strategy and system enhancementsAfter sales support on Mobile Dynamics CRM solutions including customer implementations, data migration, metadata analysis for enterprise rollouts, interface and form designWorked closely with UAT team to track and report bug defects using TFS/JIRASME for Mobile deployments on iOS Platforms.

Tampa/St. Petersburg, Florida Area

Senior point of contact on all aspects of network infrastructure in a 24/7 environment for 450 users in the southeast region. Responsible for ensuring successful day to day operations of all Network servers, cloud based applications, and user software. Acted as liaison and escalation advocate for all issues related to system performance, load balancing and application installationsCoordinated successful installation of CRM system (MS Dynamics) for field usersWorked with corporate NOC on successful execution of all implementations, data migration, data integrity and enterprise wide application installations Defined standard operation guidelines for regional helpdesk systemWorked to ensure both SOX and FDIC compliancy when necessary