Leticia Drummond Email & Phone Number

Surprise, Arizona, United States

Administrator over the Irrigation, Arbor and Construction Divisions

Litchfield Park, Az

Facilities Department.Route incoming work orders. Remotely troubleshoot, schedule, adjust HVAC across the district. Schedule rotating on call and night techs. Weekly payroll of all departments. Process all receipts and invoices. Annual SFB reports.

Assisting the Upward Bound program with budget reconciling, account payable, accounts receivable, tutor hiring and tracking, organizing summer sites, and other administrative duties. Also, I oversee the Summer Food Service Program for three of our summer sites.

Claremont, Ca

Assisted two directors with event planning for all and young alumni programming. Organized mailings for events with quantities ranging from 20 to 5,000. Supported directors in executing local events. Managed budgets for three sub-departments. *Planned and executed quarterly meeting for the Alumni Association Board of Governors, receiving recognition from the Board for outstanding service. *Created and administrated Facebook and Twitter pages at the request of the Alumni Networking Committee, increasing alumni attendance at events and improving event marketing. *Managed Alumni Weekend RSVP, organizing attendance at over 10 events over the course of the three-day program. *Produced a Credit Card Payment Form for alumni/parent events, reducing billing mistakes.*Selected to implement new event RSVP system, receiving compliment and training other employees.

Claremont, Ca

Assisted students and parents on questions pertaining to their students’ accounts. Provided support to the Vice President of Administration in the absence of the Administrative Assistant and Finance/Treasurer. Courier for the Business Affairs Office taking paperwork and deposits to the Claremont University Consortium. Report to Student Accounts Manager and Assistant Vice President, Budget and Finance.*Organized and maintained confidential student files, assuring all essential information was accounted for.*Planned and executed bi-annual Financial Registration for approximately 710 students, satisfying students responsibility for their accounts, Financial Aid and Registrar's paperwork. *Recorded and deposited all scholarships received from third-party sponsors, coordinating with the Office of Financial Aid to ensure that scholarships were credited to student accounts in a timely manner.*Prepared Dining Services cash deposits up to $1,500, distributing completed coordination paperwork to all departments on campus.

Pomona, Ca

Residential manager of an 18 unit complex, enforcing rules and regulations of property. Supervised incoming and outgoing unit inspections. *Collected, tracked and deposited monthly rent, concentrating on timeliness of monies received. *Screened prospective tenants, verifying all their information and making an informed decision. *Responded to residents' complaints and concerns, assuring them they would be addressed in a timely manner by myself or my supervisor. *Scheduled maintenance work, considering schedules of residents, contractors, and manager.

Pasadena, Ca

Primarily working with San Marino Montessori but assisted with Victory Montessori Schools, Inc. with their accounts payable. Oversaw lunch program at San Marino. *Receive and verify invoices from vendors, preparing checks for mailing. *Created monthly lunch menu and received orders, executing lunch for the students.*Organized and updated student filling system by eliminating duplicate files and verifying accuracy of records, resulting in increased organization and productivity.

Claremont, Ca

Provided support to realty office with over 25 realtors. Welcomed customers and conducted follow up phone calls.*Supported realtors mailings, sending out information up to 200 clients.*Responded to phone inquiries, tracking information for coordination with realtors in cultivating prospective clients.*Scheduled and trained new call coordinators, overseeing two other callers.