Director Of Operations And Realtor
Dcre Residential & Urban Scrawl Dc
Washington D.C. Metro Area
Advised the CEO on business development and marketing while managing a portfolio of clients and handling office operations, including conference room and meeting schedules, business functions, and special events. Greeted visitors, assisted clients with inquiries, handled correspondence, and managed reports and documentation, including incoming and outgoing sales contract reviews. Key Accomplishments:Increased brand awareness by launching a social media presence to improve communications with potential and existing clients, and updating the blog to boost readership 123% within one year.Boosted online exposure and customer engagement 100% by editing and publishing blog posts, distributing a weekly digital newsletter, and creating content for Facebook and Instagram.Achieved a 2% average price reduction by negotiating on behalf of buyers and rental clients.Ensured timely payment disbursements by developing an organizational system to accurately and securely document sales contracts, commissions, and agent employment files.Drove business growth and built an account pipeline by generating qualified leads through open houses, networking, and referrals to recruit first-time home buyers. Advised clients on best purchasing practices by conducting market research based on current real estate trends and recent sales. Streamlined the home buying process by gathering necessary documentation and ensuring all contract requirements were completed on time.