Lauren Dugan Email and Phone Number

• Recognized and analyzed trends within the site, region, and IXD+ network around SI injuries involving machinery/equipment. Lead safety improvements working with the manufacturer and appropriate stakeholders within Amazon. • Partnering across business units and with external stakeholders to continuously evaluate and improve procedures by conducting risk assessments, evaluating feedback, and working backwards.• Subject matter expert for safety improvements to machinery on both the inbound and outbound docks. Building and maintaining relationships with stakeholders and providing guidance to site POCs for time-sensitive escalations.• Analysis of site level trends and development of corrective actions in partnership with Operations Leadership through weekly and monthly meetings, both at the site and regional levels. Leading actions that reduced RIR by 42.5% YoY and SIR by 52.07% YoY.• Project management for network wide 5S Leadership Training. Partnership with appropriate stakeholders for development of an annually required training and deployment of the training to the network.• Ensure compliance with State and Federal Law as it applies to Life Safety, Lockout Tagout, Fall Protection, Powered Industrial Vehicles, Electrical Safety, Emergency Preparedness, and other programs as described in 29 CFR.

• Launched new IXD building with lowest RIR, SIR, and LTIR of all launches that year• Ensured compliance with State and Federal Law as it applies to Life Safety, Lockout Tagout, Fall Protection, Powered Industrial Vehicles, Electrical Safety, Emergency Preparedness and other programs as described in 29 CFR• Development of 15 WHS professionals to implement and execute Amazon WHS Policies and Procedures in accordance with OSHA General Industry • Provided training for EHS and Operations leaders in Competent Person, First Aid, CPR, AED, 5 Why and Root Cause Analysis, and Incident Investigation

• Single threaded owner of trailer docking/releasing policy authorship, training authorship, and procedure implementation across the network, affecting 15 Fulfillment Centers and 39 Home Delivery Sites across North America. Reduced trailer docking and releasing incidents resulting in injury by 33% in the first month.• Owner of writing COVID-19 policy and implemented across the network, reducing the risk of cross contamination for 21,000 employees.• Program Management across 3 Fulfilment Centers for contact tracing and cross-contamination risk mitigation. Improved contact tracing ability and reduced possible cross-contamination at each site by 36%.• Implemented 20 Health and Safety policies across three Fulfilment Centers and two Home Delivery sites, improving compliance by 90% in 3 months.• Created powered industrial vehicle training and created implementation process across network, improving compliance across all North America.• Streamlined the Injury Reporting and Workers’ Compensation process across the network, improving associate experience and reducing cost at the site level by 22%.• Used DMAIC process to measure injury prevention plan impacts. Collaborated with Operations and Engineering to mitigate ergonomic risks at the site level. Reduced RIR by 47% in six months at a site that fulfills 40% of Wayfair orders in North America.

• Ensured compliance with Amazon and regulatory policies, maintaining 100% closure rate of compliance and regulatory audits as well as driving new COVID-19 related measures and audits• Implemented COVID-19 safety initiatives • Project management for emergency notification system. Pilot completed and white paper written for network implementation of emergency notification system across North America

• Identify and inform management of compliance issues, safety risks, and improvement opportunities through the conduct of daily, weekly, and monthly audits.• Facilitate incident investigation process• Maintain required paperwork to comply with Amazon and OSHA regulations• Train and assist others to complete their safety responsibilities • Ability to communicate health and safety needs to all levels of the organization