Letícia Adachi Da Silva Fernandes Email & Phone Number

Barueri, São Paulo, Brazil

Activities: commercial support for local and Latin American customers; constant contact with the customer to ensure their satisfaction; monitoring the entire process, from customer request to delivery; creation of sales orders in ECC SAP, returns and samples; support in the export and import process.In March 2023, in addition to Customer Service responsibilities, I became responsible for invoicing in Brazil (Invoice to Cash Subject Matter Expert (SME)), for sales invoices, returns, samples, purchase orders, credit and debit notes; monitoring problems, mainly due to SEFAZ rejections; support for Invoice to Cash coordinators from other countries (Argentina/Mexico) so that they have zero non-conformities; verification and sending of the month's closing report to ensure zero non-conformities in billing and accounting.

Pindamonhangaba, São Paulo, Brasil

Engineering Internship - Production, Quality and ProjectsActivities: leadership and/or assistance in projects for new products, new customers, new supplies and continuous improvement; analysis of production deviations; accounting of financial return on projects; sending mandatory quality documentation to customers; help with production improvements.Developed skills: quick and critical thinking; leadership; project management and its tools; production management and its tools; technical knowledge such as quality tests, production procedures, equipment operation, technical standards, safety.

São José Dos Campos E Região, Brasil

Activities: preparation of proposals and documents in Portuguese and English, post-sales follow-up with national and international customers, support in administrative and commercial activities, such as quotations, purchases, supplier registration, updating documents and website, support in participating in events , workshop and national and international visits, assistance in the implementation of new manufacturing processes and projects.Skills developed: leadership, proactiveness, resilience, strategic vision, good interpersonal skills, sense of urgency and oral and written communication.

Lorena

Activities: strategic planning and contact, people development;Skills developed: teamwork, empathy and proactivity.

Activities: financial and legal part, purchases, partnerships and creation of social businesses; Developed skills: leadership and resilience