Ux Lead
CurrentAdminister solutions through both design and implementation with a cross-functional team of 25+, including engineers, architects, and developers, on a national level.Collaborating directly with stakeholders to understand IT needs and advocate for user-centered design.Launched a membership platform at a national convention to 200+ stakeholders and generated 1,000+ registrations.Introduced usability testing and user research practices to discover new insights to re-prioritize features and product direction.Designed and updated a national membership platform using industry-standard best practices. Incorporated fluid design features and flow to help increase traffic for 2,000+ users. Notable features include HR directory system, user dashboard, and member verification process. Overhauled the main website with a new content strategy that increased user engagement by 150%.