Kenny Le Email & Phone Number

Mountain View, California, United States

- Maintains responsibility for the space and occupancy planning of a comprehensive portfolio of 93 buildings, 4.3M sq. ft, 15.8K occupants, and 26.8K total seats. - Supervises a team of 23 direct and indirect reports, including senior managers and coordination teams, overseeing program development, KPI compliance, and reporting. - Implements enhancements in operational efficiency, service delivery, and cost savings, spanning space and occupancy planning, move coordination, and data management.- Elevates program standards via the development of C&W tools, documentation standards, and customized process templates that align with client workflows.- Enhances profitability through the ongoing management of the program budget, expenditures, and corrective action planning, maintaining desired budget variances. - Oversees all space management, monthly and quarterly reporting, employee onboarding, and training development; and identifies and bridges gaps as needed. - Interfaces with the Director of Space Management Delivery to refine deliverables, ensuring alignment between Google and C&W workflows and R&Rs.

- Provided vision, leadership, and strategy to a team of direct reports in the management of a comprehensive portfolio of buildings, spanning +4M sq. ft. - Fostered robust working relationships with client representatives, space and occupancy personnel, and other internal and external stakeholders.- Engaged client REs one-on-one to understand their unique workflows to ensure service delivery meets their requirements, as the primary contact for client relations. - Led a variety of small to large-scale projects across the assigned territory, ensuring deliverables aligned with client needs and building and departmental procedures.- Monitored and reviewed existing processes, workflows, and training needs to identify and close gaps while delivering constructive feedback and guidance to management and staff.

Sunnyvale, California, United States

- Synthesized tactical planning expertise & utilization metrics to optimize outcomes, supporting the supply, demand, and capacity of client portfolios. - Directed change requests, space planning, solutions development, and project support directives, including client relationship management and project coordination. - Administered weekly & monthly site employee project moves per occupancy plans. - Supported change management initiatives by generating space layout and group reorganization options in response to ever-changing business needs.

Sunnyvale, California

- Built and maintained meaningful relationships with Google’s clients, as a trusted business partner, POC, and space management expert. - Partnered with facility managers, vendors, and business stakeholders to lead major moves and OPEX and CAPEX projects. - Optimized client space utilization based on business needs by using AutoCAD to redesign floor plans through a solutions-oriented approach.

Mountain View, California

- Collaborated cross-functionally with planning teams to execute large project moves, shuffles, and reconfigurations. - Garnered recognition for exceptional organization skills in routing space planning GUTS ticket requests, ensuring requests were assigned appropriately. - Planned and executed relocation plans by partnering with clients to establish move timelines, ensuring efficient, well-orchestrated moves.

Sunnyvale, California

San Jose, California

- Managed a large team of warehouse personnel in shipping and receiving household and commercial goods, ensuring alignment with company and OSHA standards.- Optimized processes by utilizing WISE Warehouse Management Systems to manage inventory, run forecast capacity reports and handle billing specifications. - Oversaw domestic and international moves for Twitter, Yahoo, eBay, and other large enterprises, achieving an 18% increase in client relationship management directives.- Supervised 8-15 relocation teams, ensuring KPIs were met (e.g., budget, quality, overall effectiveness, and task completion rate).

San Jose, California

- Comprehensively assisted store manager in implementing store operations during scheduled shifts.- Deployed partners and delegated tasks to maintain Starbucks experience and continued organizational coordination.- Selected to handle additional authority and responsibility, organized various store opening and closings.- Strictly followed operational procedures for cash handling, safety and security to ensure complete safety on shift.- Drove company profitability metrics, employee engagement, and customer experience through change and innovation as a supportive leader.- Responsible for the development of employees, continually improving their ability to increase net operating profit.- Mastered multiple leadership roles including business acumen trainer, hiring and training coordinator, supervisor, customer assistant supervisor, operations manager, customer experience manager, customer solutions manager and sales manager.